I waited until my home was child and pet free to buy my leather couch. After shopping in every store in Ottawa over 3 years, I came upon a set I really loved in sofa world. I upgraded the upholstery to leather, was told by the seller it would be 100% leather all over. When it arrived I was disappointed that it was NOT leather all over. I called the manufacturer who told me that the seller was wrong. I chose a custom color and therefore not returnable. After less than 2 years of adult use it started to pill and peel. Leather does not behave this way. I contacted both the manufacturer and Sofa World. NO HELP. So I am left with a TERRIBLE product that I have to replace in less than 3 years. I had cheap floor model sofa from discount stores last 5 times longer. Very disappointed.
Do not buy here.
- Approximate cost of services:
- $3,000.00