Dundas Specialty Windows & Doors

Formerly Dundas Wood Windows & Specialties Inc
Windows & Doors Installation & Service
Toronto ON M6R 1X1
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
Dundas Specialty Windows & Doors
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Dundas Specialty Windows & Doors

Average customer rating:
8.8 10 (69 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
5/10

WIP

A work in progress. Quality product, but a few unfortunate hiccups with the job, in particular with an installation crew that is no longer with the company. Dundas is working diligently to address the issue.

Review has 2 previous versions
Approximate cost of services:
$40,000.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Window installation.

The service was great. Arrived punctually and installed all windows quickly with attention to detail. A very clean and precise install with friendly service. Very happy with the work that was completed and i would definitely recommend this company.

Approximate cost of services:
$4,500.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
0/10

Window replacement

After two installation appointments that didn't happen due to illness of the installer, Nelson suggested I buy the windows and get my own installers. This I did recently and they do not fit. The contract (signed in May, 2009) states that they measure 32"by 54" but, in reality, they measure 30" by 55.5". He refuses to take them back and give me a refund leaving me no recourse but to put them in the basement and go to Small Claims Court.

Approximate cost of services:
$2,825.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Mr. B.B. who lives on Draper Street in Toronto... you choose not indentify yourself because everything you have written is nothing but a pure lie and slander. I encourage you to tell the truth or retract your posting... If anyone is interested in doing business with my firm and has questions please contact me directly and I will be more than happy to provide the exact, honest details. Thanks Nelson

Marie in Regal Heights
Marie in Regal Heights
6 reviews Toronto, ON
10/10

Large traditional style double hung window (Anderson) with lites, retrofit with installation

I was very impressed from start to finish with my experience with Dundas Wood Windows and Specialties. Starting with Anthony who came to do estimates and explained the products and options, providing several estimates to choose from.
The showroom and office staff were always very helpful and pleasant and very accommodating with schedules.
Antonio and his coworker did a great job with the installation- fast and very neat. As I requested, he did a nice profile on the exterior aluminum capping/surround, so it looked very custom and finished. Antonio took pride in his work and stated that he installed every window as if he were doing the job on his own
home- importantly, I believe he did.
Everyone seems proud of and dedicated to providing a high level of service and intent on pleasing and delivering a high level of product at a very competitive price.
I will be using them again when I change my other windows.

Approximate cost of services:
$1,900.00
Was this review helpful?
A. Bianchi from Toronto
A. Bianchi from Toronto
8 reviews Toronto, ON
10/10

Window Replacement

Did lots of research before I replaced my 54-year old windows and storms - all 11 of them. I had quotes from four companies, and two of them could not give me double hung. Of the remaining two Dundas was slightly more expensive but they came highly recommended. Antonio did a superb job and the curb appeal of the house has increased significantly. I ordered Ostaco windows, with some grille work and a custom made fixed dining room window with various glass styles. Just beautiful. Hope they last another 50 years.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Angela, it was a pleasure to help you with this project. Our best client is an informed one. Thank you for taking the time to understand what is really involved in a project like this. When you understand what you are buying it makes it easy to decide who you use because you can now make an educated choice. Thanks you so much for your business and your trust.

Anne M from Toronto
Anne M from Toronto
1 review Toronto, ON
10/10

Doors

This was our second time using Dundas Wood Windows & Specialties. The installation of two new doors went as planned and met all of our expectations. The finishing detail was excellent and we are very happy that were able to re-install the 100 year old stain glass window at the front door.

Approximate cost of services:
$7,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much Anne for coming to us again. I am thrilled that you are happy.
Nelson

Josie C.
Josie C.
3 reviews Toronto, ON
10/10

Window and door replacement

The service and quality of windows was greatly appreciated. They were installed on time and the service was great! Thank you for all the help choosing the door ! Everything looks great.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Franca Simonetta from Vaughan
Franca Simonetta from Vaughan
1 review Vaughan, ON
10/10

Front doors/back sliders

Nelson was fantastic to deal with. He was extremely knowledgeable and helped us through the selection process in arriving at the best options for us. His Installation crew were polite and completed their work on time. Would highly recommend them!

Approximate cost of services:
$10,000.00
Was this review helpful?
Michael from Vaughan
Michael from Vaughan
1 review Vaughan, ON
10/10

Door replacement

Nelson and his team were great to deal with. Took the time to review and discuss options and price points. Install was quick, neat and looked great! We highly recommend them!

Approximate cost of services:
$6,000.00
Was this review helpful?
Rudy from Toronto
Rudy from Toronto
1 review Toronto, ON
8/10

Windows

Ordered windows from Dundas wood windows a few months ago, over all a good product that came in black. Everyone comments on the windows when they walk by. Nelson is very easy to deal with.

Review has 1 previous version
Approximate cost of services:
$12,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dundas Specialty Windows & Doors

Our family and dedicated staff have been installing and manufacturing custom quality windows & doors since 1985. An 11 time winner of Toronto's Top Choice Award, our passion and desire drive us to deliver windows & doors that you can be proud of. Unlike the majority of our competitors, we do not solicit reviews or compensate our clients for posting favourable reviews. We always do our best to ensure our clients are 100% satisfied and we offer unbeatable customer care - before, during and after the project is complete. 2020 marked our 35th Anniversary which we were happy to celebrate with our many loyal customers, family and friends. Thank you for visiting Dundas Specialty Windows & Doors. Please visit www.experiencedundas.com for more information or to book an appointment.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl windows, aluminium clad windows, vinyl clad windows, fibreglass clad windows, all wood windows, custom wood door systems, fibreglass doors.
SERVICES
Sales and installations.
BRANDS
Andersen, Ostaco, LePage, Fibercraft, Alumaco, Mastergrain and Velux.
STYLES
We offer a wide range of windows & doors in various styles, designs and colours - including, modern, traditional, heritage, contemporary and custom styles.
SPECIALITIES
New construction and replacement windows and doors, Historical wood windows, storms, and custom wood entrance systems.
WEBSITE
http://www.experiencedundas.com
YEAR ESTABLISHED
1985
PAYMENT METHOD
Visa, MasterCard, Debit, Certified Cheque, Cash, Financing available through Home Trust.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.