Dundas Specialty Windows & Doors

Got 5 Anderson windows installed by Dundas and I must say the experience was great and the windows look amazing. The staff were super friendly very professional and helpful. The installer did a great job, I absolutely love the way they came out! I would highly recommend Dundas S. windows and doors!!

We wouldnt order windows from Dundas again. If I had to guess, they took on too many new customers during the pandemic us among them and got overwhelmed. Regardless, there were a variety of delays at nearly every stage of the process (acceptable, given COVID), always new excuses for them (less so), and poor communication throughout (worst of all).

One example of many: when the windows were installed, there was a handle missing for one, which meant we couldnt open it, and the wrong bathroom window in a pair had been sandblasted for privacy. Hey, it happens. But it took weeks of regularly calling and emailing before we even got a visit booked to fix those issues, and a total of a month and a half before they actually were. As you can imagine, there was plenty more where that came from. Indeed, just about every step of the process felt like one we had to drag Dundas through to get anything resembling their help.

The windows are nice, Ill say. But all in all, not an experience Id want to go through again, and not one I can recommend.

Very high quality door and lock set. The installers arrived promptly and did a great job. I would definitely use this company again for future projects.

We had Dundas Windows replace 11 windows back in Sept 2019. We are still very happy with the windows - look and quality.

Pros:
-professional staff, from sales rep to installers
-quality product
Cons:
-some of the work was completed early evening when it was dark. Upon completion, there was noticeable extra caulking in large front and back windows. We had some back and forth to get the installers to come back to do the fix. Would have preferred for Dundas to do a final inspect and to more closely manage any follow-up required. In the end, rectified and happy with final product.

I just had 8 windows replaced by Dundas Wood Windows and they did an exceptional job. The windows are perfect and Antonio and Keith did an incredible job on the installation and aluminum cladding - it looks much better than I expected. My house is an 1885 Victorian and Antonio was very mindful of this and the cladding supports the style of the house.

This is the second time I’ve used Dundas Wood Windows and both times the office staff and installers were great to work with. The window products they use are high quality, which is important as installing new windows is a sizeable and long lasting investment.

I would highly recommend this company if you’re looking for quality windows at a reasonable price.

Wow!! From the quote to the install this Dundas Wood Windows and Specialties was wonderful to work with. They were responsive, professional and the installers were the best! They took the time to clean up everything, and left the place looking better than when they came :) The new windows and patio doors look fantastic and could not be more happy! Thank you for a wonderful experience!

I was looking for quality installation on quality window products. anderson windows are quality window products so the key was to find an installer who cared about the job they did. this company cares about the job they do. we got quotes from pella, nordic, anderson, lepage, & entryguard. we knew they were all quality doors (sliding glass) & the price was competitive for all of them but anderson offered a wood framed sliding glass door with an aluminum clad exterior & stainless steel rollers & a multipoint lock for less than lepage. so it was between lepage & anderson & lepage only had a lift & slide door in our size which is custom (the whole width of the house & height of the 1st floor) for $7,000 more than anderson quote. so then we had to see if this anderson seller would do a good job on installation. they convinced me that they would by whatever means. & they did. they are not high pressure they are very low key but thats a good thing. they answered my questions well & did what they said they would do leading up to the purchase. so we went with them & now we have a place i'm comfortable going with for all our windows & doors.

Good work guys!

I also want to update & say that when mike & alex were done with the installation - they said they would come back the next day to finish some aluminum trim on the exterior of the house. so the next morning around 8:00 am 1st thing they came as promised & did more great work on the aluminum trim. the trim looked great with good caulking around the edges & was well installed with all the little details done. - more great work.

We replaced 90% windows and our front door, on a 1910 era home in Leslieville. The product selection was excellent and we were able to customize certain elements to align with the style of the home. We purchased aluminum clad wood windows, French casement style, with custom painted interior frames to match our trim colour and the colour matching was perfect! Likewise we customized the glass
in the front door with our own design of coloured glass.

We love the work and have had so many compliments already! This week the house is being painted on the exterior and will look fantastic after everything is complete. We appreciate all the consultation you provided under extraordinary pandemic circumstances, the extra site visits to figure out glass colours and door adjustments and Nigel’s patience making the revisions. Thank you to the team for an efficient, expert job and a clean worksite at the end. The house is incredibly quiet now, and we are suddenly aware of all the inefficiencies of our old windows.

We will have some windows to do after a kitchen/bathroom renovation and will definitely come back to you for your expertise.

We ordered replacement windows for the front of our house. Not only do the windows look great, but the installer who put them in was a wizard. Antonio was unexpectedly on his own for the day, so we thought maybe it would be a two-day job. No way! He had them in lickety-split--quick, neat, and tidy. Dealing with Nigel the salesperson has also been a pleasure. Great job, Dundas. Thanks!

We replaced 3 windows & our Front Door. Worked with Karen & Nigel for selections & quotes. They overall service was great. Very Professional and easy to nagivate through the options as they made great recommendations. Quality of the products are amazing!
Installation was also very professional - timely, curtious and tidy.
I definately recommend them to anyone looking for new doors & windows.