Great work wonderful after sales support
- Approximate cost of services:
- $200.00
Great work wonderful after sales support
Ashley, we're thrilled that you're satisfied with the products and services that were provided. Thank you so much for taking the time share your experience and your positive recommendation. Enjoy your new windows!
Wouldn't go through that again
Hello, Mr. Topping. Unfortunately, what you have described in your review is an industry-wide challenge that has plagued the entire construction industry since the Covid pandemic began. Like many other business, Dundas Specialty Windows & Doors are at the mercy of our suppliers who have been faced with material shortages, staffing shortages, shipping container shortages, increased demand and slew of other issues that are too long to mention. These are not excuses, they are real obstacles and they create frustrations for our team as well as our customers. We are a family owned business operating successfully for 37 years. We don't claim to be perfect, but we are doing the best we can given the state of our industry and the information that is provided to us by our suppliers. Lack of communication has been an issue because things are constantly changing; and in most cases, information is relayed to us at the last minute (which often makes it next to impossible to always keep our customers in the loop). We corrected the glass error and we're delighted to hear that you were happy with the product and quality of the install. The issues that you faced were unfortunately out of our control. We hope you can accept our apology for the delays and hope you'll reconsider your opinion of our service given the state of our industry. Thank you for taking the time to provide your feedback.
Thank you so much!!
Thanks so much Lisa. So sorry for the minor delay. We are thrilled that you are happy and wish you many years of enjoyment!
Thank you so much Allison!! Always a pleasure.
Thanks so much Vicki!! It was our pleasure to help!
Quality workmanship & installation
Bryon, thank you so much for your kind words! we are thrilled that you are happy with the work, it was our pleasure!! Wishing you all the best from the staff here at Dundas!!
Thank you so much for choosing Dundas Specialty Windows & Doors. So happy that your project has come together in the manner you had planned. Looking forward to helping on the next one!!
Thank you so much for choosing Dundas Wood Windows & Specialties Inc
Our family and dedicated staff have been installing and manufacturing custom quality windows & doors since 1985. An 11 time winner of Toronto's Top Choice Award, our passion and desire drive us to deliver windows & doors that you can be proud of. Unlike the majority of our competitors, we do not solicit reviews or compensate our clients for posting favourable reviews. We always do our best to ensure our clients are 100% satisfied and we offer unbeatable customer care - before, during and after the project is complete. 2020 marked our 35th Anniversary which we were happy to celebrate with our many loyal customers, family and friends. Thank you for visiting Dundas Specialty Windows & Doors. Please visit www.experiencedundas.com for more information or to book an appointment.