Dundas Specialty Windows & Doors

Formerly Dundas Wood Windows & Specialties Inc
Windows & Doors Installation & Service
Toronto ON M6R 1X1
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Beryl in Upper Forest Hill
Beryl in Upper Forest Hill
2 reviews Toronto, ON
6/10

Front door

Major problems with installation of front door. First attempt for mgmt to correct was unsuccessful. Mgmt now going to replace the door. Will take another month Neil update review then.

Approximate cost of services:
$5,000.00
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Company Response

I really tried hard to get this one right but I must admit that everything that could have gone wrong did. I (Nelson) even processed the order with the door hinged in the wrong direction. Yes, we are human and mistakes happen. It took some time to work through the issues as this door was a little complicated but I am happy with the end result. The clients were great through it all and gave us the chance to make it right.

Previous versions of this review:

Beryl in Upper Forest Hill
Beryl in Upper Forest Hill
2 reviews Toronto, ON
0/10

Front door

Run, don't walk, away from this company. Ordered a new front door, unreasonably long wait to produce and install. First prob -hung on wrong side. 3 wk delay to reinstall. Handle and lock not installed properly. Damage to door from moving hardware to the other side and from trying to fix the hardware. Trim not installed properly either No response or concern shown by mgmt. to try and correct.

Approximate cost of services:
$5,000.00