Window installation
- Approximate cost of services:
- $10,150.00
Mr. Topping, what you have described and acknowledged in your review is an industry wide problem that has plagued the entire construction industry since the start of covid. We, like many other business, are at the mercy of our suppliers that have been caught up in material shortages, staffing shortages, shipping container shortages, increased demand and slew of other issues that are too long to mention. These are not made up excuses, they are real and create difficult situations and frustration you and for us. We are family run business and have been in business for 37 years... something we are very proud of. We are not perfect, but we are doing the best we can with the information we are provided. Lack of communication has been an issue because things are constantly changing, and in most cases, information is not provided to us or only provided at the last minute which makes it impossible to tell our customers exactly what is going on, this is a fact. Your glass came wrong, we got that corrected. Sounds like you were happy with the product and the quality of the install... the issues you are unhappy about are just out of our control.
I truly apologize for all of the delays and for what you felt was poor service.
Nelson Pereira
Thank you so much!!
Thanks so much Lisa. So sorry for the minor delay. We are thrilled that you are happy and wish you many years of enjoyment!
Thank you so much Allison!! Always a pleasure.
Thanks so much Vicki!! It was our pleasure to help!
Bryon, thank you so much for your kind words! we are thrilled that you are happy with the work, it was our pleasure!! Wishing you all the best from the staff here at Dundas!!
Thank you so much for choosing Dundas Specialty Windows & Doors. So happy that your project has come together in the manner you had planned. Looking forward to helping on the next one!!
Thank you so much for choosing Dundas Wood Windows & Specialties Inc
Thanks so much Paula it was our pleasure! Your business is very much appreciated!!
Our family and dedicated staff have been installing and manufacturing custom quality windows & doors since 1985. An 11 time winner of Toronto's Top Choice Award, our passion and desire drive us to deliver windows & doors that you can be proud of. Unlike the majority of our competitors, we do not solicit reviews or compensate our clients for posting favourable reviews. We always do our best to ensure our clients are 100% satisfied and we offer unbeatable customer care - before, during and after the project is complete. 2020 marked our 35th Anniversary which we were happy to celebrate with our many loyal customers, family and friends. Thank you for visiting Dundas Specialty Windows & Doors. Please visit www.experiencedundas.com for more information or to book an appointment.