- Approximate cost of services:
- $3,000.00
- Company Response
This client decided to install the windows themselves. They ordered the windows the wrong size. We gave them a break on the pricing for the new windows and agreed to try and sell the incorrect units to try and recoup some of their money back. They are still in my shop if anyone is interested. When the new windows arrived and they got them to the site they then realized they had ordered the wrong colour. This some how became our fault and we were expected to provide new product for free. I am happy to help, but some situations are just not our fault or responsibility. We have a complete showroom with all colours and products on display, and trained staff to help.