We've been in our Zancor Home for just over 3 years, since the first year we have on record emails and phone calls to have a supervisor come out and have a look at our GAPS AND CRACKS running THROUGHOUT our home. We have received a estimate for 10k to have repairs done that SHOULD NOT be the responsibility of a new home owner. We were told the taping was done once and therefore it is coming apart.
ZANCOR has done NOTHING other than to blame it on "settling" this Is our 3rd builder home and we have never experienced such "settling"
I would never purchase ZANCOR nor recommend it
I have pictures I'd be happy to share to those considering a ZANCOR home
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Karen,
All the pictures you have posted are showing nothing more then common settling. We do know that this may be frustrating to look as it tends to catch the eye over anything else. This is a superficial item and common to all homes constructed in timber. Homes will dry out during the first few year as less moisture tends to be introduced after a homes exterior is completed and HVAC systems become operational. There is no such thing as a maintenance free home. Purchasers need to maintain proper humidity levels as well as general upkeep. We value and appreciate all our purchasers and are extremely proud when they choose us as builder. As a courtesy we do and will offer a patching of these settlement cracks after one year of occupancy and if you check the industry guidelines is not mandatory. I have no idea where you would have gotten a 10k quote to repair shrinkage cracks as this is extremely excessive but I do suggest you shop around. Generally in a worst case scenario an experience taper / drywall serviceman can comfortably repair items like this in about 2 to 3 hours.