I wish there was a "no star" rating. 14 items were damaged, some significantly during a recent move, including a flat screen TV, chest freezer and patio table. This has been the worst moving experience in my life! I cannot believe how reckless and careless some of the crew was with my family's belongings. Nobody was in charge during the move they are a nightmare to deal with while trying to repair the damage. BEWARE OF THIS COMPANY!!!!!!!
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
There were a few minor claims, it happens sometimes. We do 150 - 200 moves per month. The difference between us and other moving companies is that we take care of the claims. We have fixed most of the items but have been trying to pick up the last couple items, but the client has not been available. We will fix the last couple items once we can get our hands on them. We have been in touch with the client almost daily. There is no need for this unprofessional and out of line review. Other companies would of been slower in fixing them or not of even did anything at all.
We are one of the best movers in the city with at least 2000 moves per year, accidents happen rarely but we do take care of it.
Here is a site with reviews:
http://www.vancouvermovingservice.ca/