StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency.Learn more.
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This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Installed central air conditioner with the company this summer. Although it took a while for the technicians to be available to come to install the unit, but the service was good.
They were very professional. They had to leave the job site and go pick up a couple parts so they werent completly prepared even though it ended up being a minor problem. I was keeping the furnace and they were helpful with moving it to where i wanted it to be