I had hired this contractor for a number of projects over several years, including a kitchen renovation in the summer of 2012.
Soon after completion, the grout around large areas of the ceramic tile flooring cracked and lifted, leaving gaps in the grouting. No remediation was suggested or offered, only the statement by the contractor that he had no idea why this had happened.
In early 2013 I consulted another contractor who immediately identified the cause of the issue. He repaired the failed areas, of course, at additional cost to me.
As a result of this experience, I shall no longer do business with Build All Maintenance, nor can I recommend their services.