I spoke to Dave Thompson after the recent wind storm to repair some shingles. He said he'd call a few days later to set up a time. After three weeks and leaving repeated messages, nobody returned my calls. Irealize it wasa busy time but at least my calls should have been answered as I had my roof installed by North York roofers in 2007. At that time I dealt with Ron Sheridan who was very much involved in client satisfaction. Unfortunately he has died and it seems his values are not being carried out by the company now. I had to find another roofing company to do the repairs.