North York Roofing

Roofing
Toronto ON
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Roofing
North York Roofing
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40%

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Reviews by rating (past 12 months)

Reviews for North York Roofing

Average customer rating:
4.9 10 (8 reviews)

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Sheila
Sheila
5 reviews Toronto, ON
0/10

Disappointing Service

I spoke to Dave Thompson after the recent wind storm to repair some shingles. He said he'd call a few days later to set up a time. After three weeks and leaving repeated messages, nobody returned my calls. Irealize it wasa busy time but at least my calls should have been answered as I had my roof installed by North York roofers in 2007. At that time I dealt with Ron Sheridan who was very much involved in client satisfaction. Unfortunately he has died and it seems his values are not being carried out by the company now. I had to find another roofing company to do the repairs.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Refuse to honour warranty

Ron was a wonderful person and had been more than a contractor to my family for more than 14 years. Since his passing this company has not only lost the outstanding customer service he provided but they are betraying their customers by denying the warranty that was provided to them when they had their roofs done by the company. My parents have called the company for over a year to ask them to fix their roof as the job that was done 3 years prior is causing a major leakage but they are ignoring all their calls although they had a 12 years warranty. Ron would not have done that so this is highly disappointing.
We will be discussing our options with an attorney but wanted to warn everyone else not to use this company in Ron's absence.

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Private User
Private User
Private User reviews Toronto, ON
1/10

New Roof

North York Roofing installed a new roof in Summer, 2008. Workers threw cigarette butts in surrounding garden. In 2009, raccoons found their way into attic; North York Roofing claimed that was not their responsibility. In Summer, 2011, heavy rain came through roof and crashed part of ceiling to ground. In May, 2017, heavy rain came through kitchen ceiling 5 times. Shingles flew off over the years, and Sheridan made us pay for their replacement - so much for his "guarantee". Water seeped into kitchen again on June 22, 2017.
See below, photos of kitchen ceiling damage after only 9 years of North York Roofing roof installation.

Review has 1 previous version
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Margaret Dillon in North york
Margaret Dillon in North york
4 reviews Toronto, ON
10/10

Roofing

I believe the worth of a company is best assessed,a month,a year or even years after the job is completed.
My roof is 17 years ,looks great,was a breeze doing the job,very fast,
and yes they will be on top of my list when a replacement is required.

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Isabel (North York, ON)
Isabel (North York, ON)
6 reviews North York, ON
10/10

new roof

i got 3 quote for my roof. 2 of them are very similar but Ron from North York Roofing also offered to help process a claim with IKO for the defective existing shingles.The claim resulted in a savings of $300. The job was completed on time and on budget.

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Elvin in North york
Elvin in North york
13 reviews North York, ON

First Review

8/10

new roof

I have been using North York Roofing since 1997 for various roofing jobs. Their prices are reasonable and the quality of the work is quite good. They do honor their warranty/guarantee as one time I needed to call them in for an issue with the shingle manufacturer. They came back and completed the work.

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cmn
cmn
1 review Scarborough, ON
0/10

Roof

Came on time for estimate, estimate was decent and he seemed honest. Delivered shingles a week before schedule date with no notice. Had to scramble to move & store vehicles. Said he would start the next day. Took the day off work so we could move summer vehicle out of garage and no crew showed up. When called, didn't know who we were and when expressed our displeasure with lack of communication were told that "we wouldn't get along well with him" and he picked up shingles and left. He plays by his own rules and sends the message that he doesn't need or want the business.

1 of 1 people found this review helpful.
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Mary, North Toronto
Mary, North Toronto
1 review Toronto, ON

First Review

10/10

Replace roof on house and garage

Ron answered our call promptly, arrived for an estimate as agreed. The estimate was very reasonable. The work was started on time as promised and except for a day's rain delay, was completed satisfactorily and in a timely manner. The estimated price was the final price.

2 of 2 people found this review helpful.
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