Sutcliffe Homes

Builders
Guelph ON
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HomeStars  >  Bathroom Renovation in Guelph  >  Sutcliffe Homes  >  Bathroom renovation
Maing from Mississauga
Maing from Mississauga
1 review Mississauga, ON

First Review

4/10

Bathroom renovation

We had a very disappointing experience with this company. They seemed eager to do the job. They billed themselves as one stop shopping but left me to find a painter and have mirrors installed. They didn't coordinate with these other services and didn't use common sense. For example they installed my sink before the mirror was installed which was to go behind the sink. They also damaged my floor but putting painters tape down and leaving it there for six weeks. They did not take responsibility for this. Finally they were rude and unresponsive when I had concerns. It was very hard to reach doug the main contractor.

They seemed eager to do the job but recommended a per hour billing. They charged us 407 tolls and multiple short daily visits that seemed to go on and on dragging hen project out. We have done lots of renovations and have never dealt with so many problems. Thankfully we have found honest sincere people in missossauga.

Approximate cost of services:
$14,000.00
What could this company do to improve their services?
Better customer service. Coordinate better and communicate better amongst themselves
Any advice to offer fellow homeowners facing a similar project?
Get the. To specify what their role is and their responsibilities are.
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