This company was recommended by the plumbing company that my place of business goes to. When the guy from Cleaver came over I told him, exactly, what the Town of Belleville told me needed to be done... I even walked him through it and gave him the measurements that had been supplied to me.. He started the following week (with his crew of young men) and when I came to check up on him at lunch I found out he had fixed something totally different. I don't know where he was, mentally, when I had, previously, told him what needed to be done. So I called the plumbing company and told them the problem and they contacted Cleaver. When I returned home that night I saw water on the street in front of my house...didn't know where it was coming from until I drove into the driveway and saw that my outside tap was running at full blast. It had been running from noon to 5:45 p.m. when I returned home!!! I phoned the Town of Belleville water and they told me that the previous year I had consumed 6 cu ft of water and as of the day I called them it was now up to 27 cu ft!!!! So I phoned him and told him what had happened and he apologized and paid the $90 difference on my water bill. When the job was done I noticed that he hadn't repaired the hole that they had to dig out in my basement and when I told him that there was still a 3' hole he told me that he had thought one of the young guys fixed it. What owner doesn't check to ensure that everything was done??? When he had to dig up the front yard he, also, dug up under my concrete porch so all winter there was nothing holding it up and now my stairs and porch are dipping because of this (I just saw this because the snow has now melted so it's obvious).. I am so ticked off right now. I, currently, have a call in to the plumbing company to get hold of this guy so he can fix this problem. Oh and one more thing...I was told by two separate plumbers (one from the town) that the guy I had been dealing with (from Cleaver) had been fired by the Town of Belleville and because his nephew work at the plumbing company they hire Cleaver to do work like mine....It was too late when I found this out.
- Approximate cost of services:
- $1,700.00