We have been using Assiniboine to put up & take down of our Christmas lights since 2011! I have always received great customer service; everyone from the person on the phone to the people who come to do the install are very pleasant and easy to deal with. The one time that we experienced an issue with the install, they came back and fixed it without hesitation! They do a very good job of installing the lights on our big tree so it looks great. We would highly recommend them.