Clear View Plumbing And Heating

Heating & Air Conditioning
Calgary AB T2B 2X3
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Heating & Air Conditioning
Clear View Plumbing And Heating
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65%

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Reviews for Clear View Plumbing And Heating

Average customer rating:
6.7 10 (457 reviews)

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Jenn in Mount Royal
Jenn in Mount Royal
1 review Calgary, AB
10/10

Toilet problems

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I found myself in a plumbing nightmare on Saturday morning and I just wanted to write a note to let you know that Kelsey and Casey were both amazing to deal with!

Kelsey was very understanding when I was trying to communicate my problem through all the stress and short breaths over the phone. She was sympathetic to my situation, and took immediate action to call her emergency plumber (Casey) to come to my house. She followed up to let me know that he would be on his way within the hour.

When Casey arrived, he was immediately calming and made me feel good about the work that had to be done. He worked quickly to stop the water from running and then made sure that everything was working properly before his departure. He had such a kind, friendly, hard-working demeanor – I really, really appreciated him in that moment and he didn’t hesitate to pass along additional advice to avoid plumbing issues in the future. Just a solid guy who was in and out of my house in an hour and allowed my weekend to continue on worry-free!!!

Anyways, thank you to both Kelsey and Casey and if any of my friends or colleagues have issues with their plumbing, I am recommending Clearview!!

Approximate cost of services:
$780.00
1 of 1 people found this review helpful.
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Company Response

We're proud of the staff we hire - only the best and the brightest. We make sure we keep our staff happy so they can answer the phone and solve your problems with a smile! We're always happy when customers ask us questions in regards to the work we've done and potential work they may need in the future, we find that an ounce of prevention is always worth a pound of cure!

Of course, give us a call should you have any other issues!

Thanks again, Jenn!

Jim in Rundle
Jim in Rundle
2 reviews Calgary, AB
10/10

Humidifier was spitting water

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had an issue with our hunidifer and Clearview provided very fast and friendly service. The technician, Gerry was very friendly and knowlegable. They provided great service and everthing went exactly what we wanted!!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thanks Jim! Glad everything went according to plan and that you enjoyed the services! We make sure we only hire friendly technicians - there is nothing worse than a surly contractor coming into your home to spend time on a job, having a bad attitude, and then having the audacity to CHARGE you for the negative experience! We always try to do follow up calls to make sure that we hear about any negativity first and foremost. We also keep our technicians trained in the newest and best equipment and troubleshooting methods with our daily in-house training - would you rather have a company that takes the time to train and update training on technicians, or one that hires someone and hopes they've learned everything there is to know in the amount of time they were in school? We're always at the forefront of the latest technology and techniques, guaranteed. Not every company can say that!

Mark and Tammie in Ogden
Mark and Tammie in Ogden
1 review Calgary, AB
10/10

converted electric stove to a gas stove

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We converted our electric stove to a gas stove!! Dan was great to work with and gave exactly what we wanted!! He was very friendly and should get a raise!!!!

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Happy to hear it! We only hire the best technicians with the most outgoing, friendly and professional attitudes. Much like people say "Don't buy a car made on a Monday or Friday" due to the poor workmanship, you never want to hire a company that has unhappy technicians! You wouldn't believe how many messes left or created by other companies that we get called out for - and how many of those homeowners reported the work was done by unhappy, grumbling, get in-get out technicians - people in bad moods work poorly (unless you're a professional boxer). We counteract this by making sure our technicians are not just the highest paid, but the most well taken care of technicians in town - don't discount the value of good moods and good workmanship - use a company that spares no expense to keep their guys smiling!

Susan in West Hillhurst
Susan in West Hillhurst
2 reviews Calgary, AB
9/10

Planned Service Heat

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Everything is working well and the technician, John, was very nice and explained all of the services he was performing very well. After seeing the work performed I would recommend Clearview to a friend.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Always great to hear of a technician that is able to translate what he's doing for a customer who may be otherwise unfamilliar with the work being performed! Give us a call whenever you need us Susan!

Lee in Temple
Lee in Temple
1 review Calgary, AB
10/10

Inducer Motor Installed & Furnace Tune Up

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The technician, Gerry, was great, I really like that guy! He is welcome back into my home anytime! I will always use Clearview's services and will definitely recommend them to others.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thanks Lee! He is pretty great, isn't he? Gerry is one of our most experienced and diverse technicians. He always gets rave reviews and many thanks from his clients. Not only is he able to get your problem solved, but he'll do it with a laugh, a smile, and a friendly attitude - Exactly what we look for in a technician!

Karth in Discovery Ridge
Karth in Discovery Ridge
1 review CALGARY, AB
10/10

Install a new toilet, route outlines, Planned Service Program

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a great experience with Clearview. Casey was our technician and he was efficient, friendly and knowledgable. Rates were reasonable and up-front! I will definitely be referring your company to friends and clients in the future!

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Glad to hear it! One of our largest sources of business is from reviews and word of mouth. I just want to take a quick moment and thank all the people who thank US on these online reviews. You've helped us win in every category we've entered for Homestar's annual "Best Of" awards - so thank YOU!

Jim in Rundle
Jim in Rundle
2 reviews Calgary, AB
10/10

Cracked heat exchanger!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We originally had Clearview out to do a tune up and safety check on our 36 year old Lennox furnace on December 16. Gerry found that there were several dangerous cracks in the heat exchanger - the furnace had to be condemned in the dead of winter! The quote was done later that day and we were happy to see a brand new high efficient furnace installed the next day! The installers used drop sheets to keep tidy and it was like they weren't even there. Everyone - the office, the initial technician, the consultant and installers - were great; efficient and on time.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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B. Bennett in Calgary
B. Bennett in Calgary
1 review Calgary, AB
2/10

Toilet Repair

Had the tech come out, charged a $40 dispatch fee before they would
even look at it. While the tech came out very promptly and gave me a
concise and fast quotation, their prices were way out of line.

$323.53 for a new fill valve
$215.69 for a new flapper valve

I realize that these prices include labour, but this comes to a
total of $539.22. A quote for a new toilet was $800-ish.

Don't expect a bargain from this company. Due to the high quote on
the work, I didn't get this work done.

Approximate cost of services:
$540.00
3 of 3 people found this review helpful.
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Company Response

Thanks for the comment Mr. Bennett. Although I wouldn't say "don't expect a bargain" at Clearview, we always have promotions, coupons and monthly deals that are easily available. I would, however, say "don't expect a cheap-o job from Clearview" - we don't do cheap. When you're looking for "Cheap" it's never restricted to price - you get what you pay for and the quality would also be cheap. Earl's and McDonalds both sell burgers - one is cheap, one isn't. I bet you can figure out which is which! We certainly don't aspire to meet the cheap contractors in their race to the bottom for the lowest price. You claim we overprice? We say most companies under price, which is why there's such a high turnover of small plumbing companies in town - they can't afford to keep their doors open (have fun trying to get warranty work done by a dissolved company - take a look at 2009 vs 2010 vs 2011 plumbing yellow pages, you'll see.) We're typically within 10-15% of our closest competitors (of course, we're talking apples to apples flat rate companies here, not a "one man and a van" company) and not always higher than them. Our prices are out of line? According to who and who's overhead? I can appreciate that at your business, where we quoted the toilet install, your main objective is cutting costs, streamlining procurement and supply chain processes, but it just isn't apples to apples. We keep one dime out of every dollar that we make on site, the rest goes to $2 million in liability insurance, drug, security and background checks for our technicians, offering 24 hour service, and making sure our trucks are tip top so we can make those calls that you book in. The question you need to ask yourself is "if a company is substantially cheaper, where are they cutting corners?". We charge premium prices for premium service and the peace of mind of having a company thats been around for 14 years (and will be around for many more) taking care of and warrantying your problems. Thanks for the review, sorry we couldn't help you out, best of luck finding a bargain company to fit your budget!

J. Shield in Calgary
J. Shield in Calgary
1 review CALGARY, AB
10/10

emergency replacement of hot water tank

Called the office at 3 pm Saturday to have someone come out ASAP to replace hot water tank due to leak. Joe arrived when promised and was fantastic!! He gave us options & expalined the differnce. He explained what he was doing and why. He gave us lots of pointers. When he was finished, he cleaned up behind him. We have off white carpets - you'd never know someone came in with a hot water tank on a dolley in the middle of winter. Thanks Joe.

Approximate cost of services:
$1,900.00
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Company Response

Mr Shield! Thanks so much for your kind words about Joe and our services! I'll be sure to send your thanks his way! I'm glad we were able to get you taken care of that Saturday, as you know hot water issues certainly don't just happen Monday - Friday, 9-5! We're proud to offer 24hr emergency services for our customers that need us (planned service members only pay the "regular hours" $39.00 travel and dispatch fee!). We're also ecstatic to hear about your white carpets staying white! That's always a challenge, but it's policy to lay down drop sheets and wear boot covers over our boots to maintain our customer's home!

Thanks again sir! We look forward to helping you in the future!

Cathy in Deer Run
Cathy in Deer Run
1 review CALGARY, AB
10/10

Cleared blocked kitchen drain

Nobody likes to pay current market rates for plumbers BUT, if you have to, make sure it is with nice guys who get the job done efficiently and effectively. Darren and Dustin from Clearview certainly meet these criteria. Nicer guys you couldn't hope to meet! They quickly figured out what needed to be done and had the problem solved within 30 minutes. Based on this experience, I have no hesitation recommending Clearview for anybody's plumbing needs.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much Cathy! They're definitely a couple great guys and that's a very important factor to hiring technicians: are they personable as WELL as knowledgeable? It's vital that our customers feel comfortable having us in their homes and crucial that our technicians act with the utmost professionalism - you won't find any foul mouthed contractors or "Plumber's Crack" here! We make sure they have a family friendly attitude and are always dressed to impressed in tidy Clearview uniforms!

Thanks again Cathy, call us if you ever need anything!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clear View Plumbing And Heating

Here at ClearView Plumbing and Heating we have Two Clear Rules: 1. Do whatever it takes to solve every problem right and leave every customer smiling. 2. When in doubt, see rule #1. This is our promise to you, our customer. We view our jobs not as trades-people, or as ...
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