We purchased this property in 2012, and dealing with every level of customer service has been disappointing. The sales agen, Dimitri, rushed through our initial meeting and failed to disclose the $10,000 additional costs until we began signing and only after we asked why the balance was so high. Meeting with design rep., Wendy, was also rushed and was unhelpful with the suggestions we put forth to complete our home in specific ways, only to find that other homeowners made these same modifications. Contacting the head office to inquire about ANYTHING, was met with a rude, unknowlegable receptionist who consistently provided incorrect information or would fail to pass on messages until the 3rd or 4th call. Bill, the onsite property manager only addresses after multiple reminders...we still have two broken electrical outlets. The driveways are too narrow so the family must exit the vehicle before we park, otherwise the doors hit the brick walls that separate the driveways. Inside the house, if you open the windows too wide, the mechanism fails and the window cannot be closed without removing the screen and pulling the window closed. We are first time home buyers, and frustrated and dissatisfied with this experience with Saberwood. We would never recommend this developer and whenever people ask us about our home, we don't hesitate to tell them to steer clear of this builder.