In the beginning this horrible company was asked to quote the kitchen and the basement. They gave a decent quote and so a contract was signed to do the kitchen first and if we liked the work done on the kitchen than the basement contract would be signed.
This company was horrible, they took 7 months to complete the kitchen renovation, left the garbage at the side of the house for the entire winter until we had to force them to take it away in the spring. They put the floor tiles in lopsided, and when told to put them in properly, they took forever to come and change them. The cabinets are not a proper height (too tall) and the pantry was put in upside down. To top it all off, they ripped out the walls in the basement, tore out the insulation in the hopes that we would sign the basement contract with them, which we did not do. This company is a prime example of horrible contractors, the kind shown on tv to stay away from. You could not get a hold of them when you had to, you left numerous messages and they did not respond, and they kept asking for more money. I would never recommend this company to anyone.
- Approximate cost of services:
- $50,000.00
- Company Response
Debbie from Markham:
Let me first offer my sympathy to you for having a less than happy experience with your contractors. Next I do believe that you have the name of your company wrong. Rhema Kitchens does not recognize you as a client and we do not do basement renovations. We specialize in custom designing and making of kitchens and other cabinetry. At Rhema Kitchens we strive to make sure our clients are completely happy with our work and customer satisfaction is very important to us. All of our designers, cabinet makers and installers are highly trained and each client is treated with the utmost respect. Again I do believe you have the wrong company; please give us a call and we will be happy to help you in any way we can.