Last year we moved into a new house, and didn't get AC from the builder. Axis had dropped off flyers around the neighbourhood for a group buy opportunity, but I ignored it. Luckily my neighbour talked to me about the deal. Unfortunately I called Axis 1 day later than the expiry of the deal, however, they honoured it anyway, even though they had to give me a newer model of AC. Installation was quick, and the guys were very personable and respectful of our property. The equipment doesn't have the best rating in the industry, but for the price, and with a 10 year warranty I thought it was worth the risk.