Atlantis HVAC Systems Inc

Heating & Air Conditioning
Head Office - 1200 Speers Road #6 Oakville L6L 2X4
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Heating & Air Conditioning
Atlantis HVAC Systems Inc
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88%

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Reviews by rating (past 12 months)

Reviews for Atlantis HVAC Systems Inc

Average customer rating:
9 10 (11 reviews)

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Fred in Toronto
Fred in Toronto
1 review Toronto, ON
10/10

Air Conditioning Unit and Thermostat

Atlantis HVAC Systems came in and did a fantastic job. They explained what needed to be done and followed through perfectly. Very Professional, clean, organized, prompt, and efficient. Gave us exactly what we needed. I want to personally thank Tony and his crew for a Job well done!

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Company Response

Thank you Fred for your kind words. We are happy you are please with the job we did for you.

Grant in Oakville
Grant in Oakville
1 review Oakville, ON
10/10

Furnace, AC, humidifier

Furnace and AC needed replacing. Called around for a few quotes. Tony and his team were very professional. Didn't try to oversell. Offered a few solutions and answered all of our questions. Happy with the products. Installation was smooth and fast. Installed my Ecobee3. Very reasonable price .
I would recommend them.

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Company Response

Thank you for taking the time to let others know how we did. We are glad you are happy with your purchase.

Markus in Burlington
Markus in Burlington
1 review Burlington, ON
10/10

New Air Conditioning and Furnace Installation

Had my furnace and ac installed by Atlantis in Oakville. Extremely pleased with everything. Total professionals from start to finish.
No pressure sales and very honest recommendation for all equipment.

Would recommend! Special thanks to Tony and his team.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words and we appreciate you taking the time to write your review.

Mary in Mississauga
Mary in Mississauga
2 reviews Mississauga, ON
10/10

Furance & A/C installed

We are very pleased with Altantis Heating and A/C. From the sales person Tony who was more than helpful and the technicians who installed the furnace & A/C did a good job. Work was all done in good time. Would highly recommend this company.

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Company Response

We aim to find the right furnace & A/C to address your specific needs. Thank you for your review.

ruben in Toronto
ruben in Toronto
1 review Toronto, ON
9/10

Replace furnace and ac

Atlantis installed my furnace and ac unit very please with their work man ship and delivery time
Thank you Atlantis for a job well done and looking forward to have business with you again

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Company Response

Thank you for your kind words, they are appreciated.

Tony in Oakville
Tony in Oakville
1 review Oakville, ON
10/10

Hvac Systems8

Not once has this company failed to deliver on any project, (three Homes)consistent high level of service with a great attitude, excellent eye for detail, customer service, product knowledge and desire to get it right are all second to none.

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Company Response

Thank you for taking the time to share your experiences.

Joseph in Toronto
Joseph in Toronto
1 review Toronto, ON
10/10

Installed a furnace and AC unit.

It was a pleasure working with Atlantis. Very prompt in service, a rare characteristic in trades. Followed back on all inquiries and estimates. Finished the job as promised. Left the premises very tidy and clean. Not to mention, the service team called back after install to make sure we were content the product. Truly a pleasure to deal with.

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Company Response

Thank you for your input it is appreciated.

Armand from Mississauga
Armand from Mississauga
1 review Mississauga, ON
1/10

Hvac System

Worst Company ever. Took my $15K and did not perform the job as contracted.When I called the owner to complain, he hung up on me. Had to get a different contractor to finish the job or my 3 year old and 8 year old would have frozen to death.

2 of 2 people found this review helpful.
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Company Response

Customer service is our top priority and we would never leave a customer without heat in the winter. Unfortunately this customer wanted free services for an additional plumbing job, after we had completed several jobs for them that went very well. We offered a substantial discount, but couldn't provide the entire service for free which resulted in this negative review which is a complete fabrication. We were contracted to do a large job for them that was completed in March of that year. Everything went very well and this customer was satisfied with the work. Later that year in October we were contracted again to do a gas line hookup and were happy to provide them a discount, again they were pleased with the work. It was after that the customer asked for additional plumbing work and didn't want to pay at all for the service. We regret that things ended on that note, and we hope they can understand our position.

Chris Alexandris from Old Toronto
Chris Alexandris from Old Toronto
1 review Old Toronto, ON
10/10

Air Conditioner

Hi
About 6 years ago Atlantis installed my Furnace. The Price was competitive. They converted my Oil Furnace to Gas Furnace. They had done a great job. This summer 2013 I called them again to fix or replace my airconditioner. Unfortunely the Compressor died. Thier price was again very competitive.
The technicians were friendly and left the place in better condition than they found it.

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Company Response

Thank you Chris for the kind review. Sincere apologies for the delay in thanking you! We hope everything has been well. Atlantis HVAC is on standby to help you anytime in the future.

Stefan Eyram in Oakville
Stefan Eyram in Oakville
7 reviews OAKVILLE, ON
9/10

Air Conditioner Repair

One day during the biggest heat wave of the summer of 2013 our house reached 29 degrees inside and we noticed the air conditioner wasn't working. The next morning we called Atlantis as they installed it 5 years earlier. They couldn't come until the next morning so we would have to endure another day and night of what turned out to be 30-33 degrees indoors. We called a few other places and none could respond faster. In fact, more than one didn't even call back.

Atlantis said they would be at our house between 8 and 10 AM. The technician arrived right at 9 AM. This was good as I had to leave at 10:30 AM.

Rather than trying to "screw" us the tech was great. In under 10 minutes he noticed knew what the issue was and said all the condenser (the unit outside) needed was a a cleaning. He took our hose, rinsed it down and all was good.

Total cost was the cost of the service visit: $99 +HST.

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Company Response

Thank you for taking the time to write your great review Stefan. We are always happy to provide the serivce you need. We appreciate your business and please call us again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Atlantis HVAC Systems Inc

At Atlantis HVAC Systems, our aim is to make you feel perfectly comfortable with our high-quality, dependable and affordable heating, cooling & air quality systems. For more than 25 years, Atlantis has been changing the way home comfort is being experienced. Our goal is to keep your HVAC systems working efficiently, and to provide dependable products and prompt services.

We don’t just offer high-quality products at an affordable price; we also have a service and repair team to fix your HVAC system. Moreover, our certified, factory-trained service technicians will also help you find the right solution for your system. So, you can depend on us for all of your heating & cooling needs.

We take pride in our full line of state-of-the-art products & services. Additionally, we provide assistance to both residential and commercial clients. We offer 24 hours emergency service. When looking for new heating and cooling equipment we have our HVAC consultants ready to provide you with a Free in home visit detailing the best options for your home. As we are an experienced company, we can offer great results every time.

When you call Atlantis, you can rest assured that you’re going to get the right equipment for your home. Allow our Atlantis team the privilege to make your life more comfortable and convenient. So, give us a call today!

Our Mission

Analyzing each customer’s comfort needs and wants
Recommending the best possible heating and/or cooling system to meet efficiency and comfort requirements
Providing prompt, courteous service

At Atlantis H.V.A.C. Systems, we do everything from regular heating and cooling equipment check- ups to emergency services to recommending and installing new equipment. If you have any questions or problems in heating or cooling, you can count on our trained service team for prompt answers and service.

Regular maintenance will help extend the life and performance of your existing equipment. Be sure to ask about our special maintenance service programs. Should you need new Residential or Commercial equipment, we offer a full line of dependable, energy- efficient heating and cooling products and accessories. We can analyze your comfort needs to determine which products will provide you with optimum comfort and value. With Atlantis H.V.A.C. Systems, your comfort will extend well beyond the temperature of your home.

When you choose Atlantis H.V.A.C. Systems, you can feel confident that you’re getting the highest quality in both products and service. We’re committed to deliver 100% customer satisfaction in everything we do. Here are some of the features and services we offer :
25 years experience in business
24 hour emergency service
Saturday and evening appointments
Free estimates for new equipment
Financing available
Maintenance agreements
Satisfaction guarantee

Sales, Service and Installation of Residential and Commercial Heating and Cooling Systems, Gas Company Rebates for Energy Star Equipment, Indoor Air Quality and Ductless Systems, Energy Saving Programmable Thermostats, Expert Trouble Shooting and Diagnosis Preventive Maintenance Programs and Spring & Fall Check Ups, Replacement of Filters and Pads, 24-hour Emergency Services, Free Estimates for Replacement of your old HVAC System, HVAC expertise to help you improve efficiency, save energy, and reduce operational costs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Thermostats, Water Heaters, Ductless systems, Healthy Climate solutions, HEPA Filtration, HRV, Humidifiers, Rooftops, Customer Duct Work
SERVICES
Installation, Maintenance and Repair for Residential & Commercial systems
BRANDS
Lennox, Armstrong, Rheem, Aprilaire, Goodman, Navian, GSW, Healthy Climate
STYLES
Fully Licensed Technitions
WEBSITE
http://atlantisair.ca
YEAR ESTABLISHED
2002
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash and Financing
LICENSES
Ministry of Labour certificate of qualification for refrigeration and air conditioning
MEMBERSHIPS
T.S.S.A, HRAI, ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Satisfaction Guaranteed, 15 Year Atlantis Program
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