Pro Concrete & Paving Ltd

Decorative Concrete
Hamilton ON L8L 4K3
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Decorative Concrete
Pro Concrete & Paving Ltd
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Reviews for Pro Concrete & Paving Ltd

Average customer rating:
9.7 10 (176 reviews)

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Olivia M from Hamilton
Olivia M from Hamilton
3 reviews Hamilton, ON
10/10

Backyard Patio

We were looking to replace our old, rotting wood deck in the backyard. We called Pro Concrete in February 2014, and within a few days, Duarte was at our house to provide us with some ideas and a quote. He arrived on time, was extremely helpful, and gave use a design drawing, a price, and a number of helpful resources on the spot. We especially loved the fact that we were provided with references and we were not expected to put down a deposit in order to "hold a spot".

Our backyard reno began in May 2014, and from day one we were extremely impressed by the workmanship, professionalism, and dedication of the Pro Concrete team. We had a lot of rainy days initially, but anytime there was a break in the showers the crews were there working hard. They left each day only after everything was completely clean - no mess left behind ever! John was always available when we had questions, and we couldn't be happier with our beautiful new backyard!

We have already HIGHLY recommended Pro Concrete to number of family and friends, and we will certainly call them again if we are ever in need of more concrete work. The price we were quoted was the price we paid (no hidden fees or "unexpected" costs), and I consider it very reasonable for the quality of work that was carried out. We are so thankful for all the time and care that was put into our project - very well done!

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write this great review, we really appreciate it!!

Cecilia Ariganello from Mississauga
Cecilia Ariganello from Mississauga
5 reviews Mississauga, ON
9/10

Backyard Patio, steps and walkway

We called Pro concrete fall 2013. Duarte was polite, punctual and professional. I liked the company but told them I was not ready to proceed until the spring. Spring 2014, we called Pro concrete to come back again for another quote and this time we had decided what we wanted which was exposed aggregate and patterned border. The patterned border was suggested by Dennis, (sales) and it was a great suggestion. From the beginning of the project the crews were all polite, professional and did a great job. Anytime I called or had questions, Silvio answered them on the phone and came in person to the house. Our patio looks beautiful, and we look forward to many barbeques. I would definitely recommend them to everyone. Rob and Cecilia, Mississauga, ON

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for the great review, we appreciate you taking the time out to do this.

John from Oakville
John from Oakville
10 reviews Oakville, ON
10/10

Front Stairs-Exposed Aggregate

We recently had Pro Concrete complete our front landing and steps with exposed aggregate.I decided to call them after seeing what a terrific job they had done on a house down the street. My initial meeting was with George who came on time and listened carefully to what I wanted done.Within 15 minutes I had a drawn up quote along with a beauitiful coloured brochure. The brochure had addresses in the area that you could go and see the previous jobs that had been done. Because of on going revovations that were not completed at my home I wasn't able to get the job started before winter came. I had told their office to please call me first thing in spring when your ready to start. Beginning of spring I got a call from them and we set up a time to start. An appointment with Silvio the owner was arranged to discuss the final preparations. Silvio was very professional, knowledgeable and runs
a credible family business with pride in their workmanship. All the workers from the excavation, forming and pouring crews worked fast and efficient. They always left the work area secure and tidy. Consideration to neighbours cars and property was always addressed before starting each morning. To make sure that the customer is totally happy with their job Pro Concrete doesn't even ask for any deposit until after the work is completed. Any small repairs are done quickly and efficiently. Our front landing and stairs just got the sealer applied to them and it looks absolutely amazing. If your looking to do any sort of concrete work at your home, read your Homestars reviews.This company always gets high ratings.
Pro Concrete is a professional business for over thirty years. Meet with their sales staff and take a look at their work. Also visit their great web site for info and pictures. Don't waste time looking around for the cheapest price because that's what you will get. If you want a professional company that treats you with respect and appreciates your business there's only one choice Pro Concrete. Thank you Silvio and all the staff it was a pleasure dealing with you.

Approximate cost of services:
$4,000.00
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Company Response

John,
Thank you so much for taking the time to touch on so many aspects of our company. It's great when a customer see's the effort we truly put in. Thank you again!!

Colin Dawes from Mississauga
Colin Dawes from Mississauga
2 reviews Mississauga, ON
10/10

Stamped Concrete - Front, 2 sides, strairs, and back patio

EXCELLENT!

I had a few quotes in the summer of 2012 but was too late......all the good firms were booked up so in the spring of 2013 I started calling.

I actually got 6 quotes and Pro-Concrete was ranked #3 in price (third highest). I wanted QUALITY and it didn't take much convincing.

What really sold me is that the sales guy (George) actually took the time to go back to his car and actually draw out what he wanted to do. No one else took the time to do this and that pretty much sold me.

Three of the other firms also wanted to "cheap out" by skipping a step or by putting some concrete on a slope. George just said "no that ain't right" and provided education as to why it wasn't.

The job started with John the foreman coming over and marking the area's for excavation and where the steps would be.

The real work started with a bunch of guys, 5 trucks, a mini excavator and many wheel barrows. They scooped of a few inches of soil to make room for the concrete. They then set up the forms.

There were some delays due to weather but that's nature. A few guys came to add rebar and other anchors.

They needed 3 dry days straight to pour but when the weather cleared they came in force. About 8 guys, lots of trucks and 3 cement trucks in sequence.

I opted for a lighter colour which looks so much better. The concrete gets darker especially after it is sealed.

I did 2 colour edging and all the fixings. My yard is tiny so I wanted it to look good. I also did a pad for a shed.

The pouring and stamping took all day and the release agent looks time black dust. Be aware that this stuff, although required gets everywhere and isn't very water soluble.

They leave the release agent on for a few days and allow the concrete to settle. They then powerwash everything and let it sit a bit longer.

Finally they seal the concrete.

I'm glad I actually didn't do my driveway (but did the curbs) because the concrete I pretty slippery when wet (although on the driveway they add stuff to minimize this).

I'm actually going to have them apply this stuff to the concrete this year.

The team was always very professional and the quality of work was amazing.

John the foreman was great. Easy to work with and wanted the job done right.

Congrats to ProConcrete.......this type of customer service will win you continued loyalty and superior references.

If I were to offer any advice it would be to post some pictures and a step by step description of the work plan on the website (like that other big but outrageously expensive Mississauga company).

I have only 1 crack from the brutal winter and just a few area's that need repair but pretty minor stuff considering the amount of concrete and grading of my house.

Pro-concrete also DID NOT ask for a single dime before they started the work. I was happy to pay in full when the work was done.

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much Colin for the great review, we truly appreciate it so much and will take your advice into consideration!

Antonio D'Anello from Hamilton
Antonio D'Anello from Hamilton
1 review Ancaster, ON
10/10

Patio / Concrete

From start to finish - I found Sylivio and his team to be efficient, courteous and well skilled. We are very satisfied with our back patio. The job was done on time and without issue. Ironically, we had our front patio done by a different company 2 years ago and it was everything Pro Concrete was not. We are having issues and will certainly get the boys from Pro Concrete back here redo it right this time. Pay a little more, but its definitely worth it. I recommend you go PRO - call Pro Concrete. Antonio

Approximate cost of services:
$7,000.00
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Company Response

So glad you're happy Antonio. Thank you very much for taking the time to share your story.

Richard Renaud from Oakville
Richard Renaud from Oakville
1 review Oakville, ON
10/10

Outside landscaping

Pro Concrete came last year to do our front steps with a little additional area in the front and back patio. Back Patio is about 20' x 15' with a step down to an additional small area.
They came did all the measurements, discussed with us what we wanted and answered all our questions. They treated us very nice and were professional the whole time. Great bunch of guys.

The job was very well done to our satisfaction. There was some small repairs to do after this long winter and it being the first year. They came and fixed everything like new again promptly.

All and all, very good buys to work with and great work!

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Richard, we're thrilled to hear that you're happy with the install. It was a pleasure working for you. And thank you for the 10 stars!!

Larry  from Hamilton
Larry from Hamilton
1 review Hamilton, ON
10/10

Concrete crack

Excellent follow up by "Eugene and Rick" from Pro Concrete. They actually came out on a Sunday to fix the problem!! Excellent service and very professional staff!! I would highly recommend Pro Concrete and Eugene and Rick who handle any problems or complaints and they really do want their customers to be satisfied!!

Approximate cost of services:
$7,345.00
2 of 2 people found this review helpful.
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Company Response

Thank you Larry for your kind words, and yes, we do want our customers to be satisfied! Thank you again Larry!!

Andrea from Hamilton
Andrea from Hamilton
1 review Hamilton, ON
5/10

Patio

The job was rushed and at times the staff were unprofessional. The men who fixed our problems were great. Still many no shows and still having issues with the patio. Hopefully all will be corrected but at the cost of the patio we should not have to be constantly checking up on things.

Review has 1 previous version
Approximate cost of services:
$5,000.00
2 of 4 people found this review helpful.
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Company Response

Andrea, it’s unfortunate that you’re unhappy with our service. The issue that you had with the patio is everyday issues that occur from removing the forms; these issues are normal and dealt with prior to the sealer being applied.

You had incredible service from us. There were a number of different times that you called our office and Silvio, the owner of the company showed up at your home within ONE hour, and had a service crew to your home within an hour of that. I’d say that’s pretty good customer service.

You had a party on May 24th and wanted the concrete sealed for this party. The party was before the due date of the sealer to be applied (2 weeks), we accommodated that by specifically purchasing a cure n seal sealer to have this done for you. You were upset with us for not showing on a certain day to seal, when unfortunately we were unable to. One day was because the weather wasn’t the greatest, and the next day was due to us being needed on a pour, yes, you should have received a phone call to keep you updated. With construction, as I’m sure you’re aware, some things are out of our control and cause a delay, although, we were not late, you were upset because we were not early!

Instead of going home to be with our family we came to your home at 9:45 Friday night to seal the concrete so that you could spend time with your family and friends on Saturday on your new concrete patio.

If you feel that our hard work, excellent customer service and eagerness to get this done early for you deserves the review you’ve given, then that’s really unfortunate.

Deborah from Mississauga
Deborah from Mississauga
4 reviews Mississauga, ON
10/10

Concrete Renovations

We recently contracted with Proconcrete to have our driveway, walkways, stairs and veranda done with exposed aggregate and they look amazing! We were impressed with George-our salesman who gave us terrific advice when it came to the design, Sylvio-owner of Proconcrete, who was very accessible; the entire crew who were all professional, courteous and very patient when it came answering our questions throughout the renovation process. They were able to meet our special needs and also able to accommodate our request for a speedy timeline. The work was done when they said it would be done and the employees worked very hard to make this experience a very pleasant one for us. Follow-up was also excellent. We would highly recommend this company for your renovation needs.

Approximate cost of services:
$12,500.00
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Company Response

Thank you Deborah for the wonderful review, we really appreciate you taking the time to share your story and thank you SO much for the 10 stars!!

Stephan from Hamilton
Stephan from Hamilton
4 reviews Hamilton, ON
10/10

Patio

Delivered as promised!!! We went out for quotes and choose Pro Concrete based on design, warranty and the prove of quality on our 5 year old drive way. The crews worked clean, efficient and on time. All steps where well coordinated and organized. I also appreciated that Silvio worked well with my contractor and his understanding in the delay of obtaining a building permit. Before paying the bill, I requested the prove of the concrete used at the patio. No surprise here - as promised 35MPA . Thank you Pro Concrete (Silvio, Denis, Gerard and all others). Great working with a PRO

Approximate cost of services:
$11,800.00
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Company Response

Stephan,
Thank you for your time to write such a great review, this is appreciated very much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Concrete & Paving Ltd

Pro Concrete is a trusted and reputable concrete company with over 30 years of experience with a multitude of concrete finishes including exposed aggregate and stamped concrete, we will make your next concrete project the envy of your friends and neighbours.
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