Action Movers

Moving & Storage
110-273 E.1st Ave Vancouver BC V5T1A7
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75%

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Reviews for Action Movers

Average customer rating:
8.5 10 (115 reviews)

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Betty-Jean Moyer from Vancouver
Betty-Jean Moyer from Vancouver
1 review Vancouver, BC
10/10

Moving

Josh and Bobby showed up on time at 9:00 am on October 2nd ready and willing to work. Work they did !! They worked very well together and all of our belongings arrived intact at our new residence. Kudos to them both!!
I would highly recommend Action Movers and their staff to anyone looking for a reputable moving company.

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Leanne from Vancouver
Leanne from Vancouver
1 review Vancouver, BC
10/10

Moving

Second time I've used this company to move. Always very efficient, friendly and careful with belongings. Sean and Josh were fantastic, moved fast, and carefully wrapped everything. Price for the service provided is very reasonable. I would recommend them to anyone and if I have to move again they'll be my first choice.

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Catherine from Vancouver
Catherine from Vancouver
2 reviews Vancouver, BC
1/10

moving

Terrible experience!! They dumped our clothing into wardrobe boxes, packed things without paper, and not surprisingly we had breakage. They even packed our compost - full - and put it into storage. They were overpriced and demanded payment in cash!!

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Car from Vancouver
Car from Vancouver
1 review Vancouver, BC
10/10

Moving

I would highly recommend Action Movers. They were super professional, fast, efficient and friendly. They took good care in moving our belongings. I would definitely use them again for a future move.

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Joan from Vancouver
Joan from Vancouver
1 review Richmond, BC
9/10

superb movers

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I want to thank you for sending Ilya and Vlad to load the UHaul truck for me. They were superb! They worked hard and fast but carefully and were very personable. I did the 10 hour drive through the mountains with no concern for load shifting at corners. They only lost a point for being 4 hours later that the time we agreed on but it caused me no undue stress and I did hear from dispatch that they were on a job that took a lot longer than they were scheduled for. Great company policies and I would definitely call again for my next move - yes there will be another…...

1 of 1 people found this review helpful.
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Tamara from Vancouver
Tamara from Vancouver
1 review Vancouver, BC
10/10

Moving

I have used this company to move 5 times and every time I have been extremely happy. The guys show up on time, work incredibly hard and enjoy their job and make you feel comfortable with the move. I have referred a number of friends and they have all been happy with their moves as well. Hopefully won't have to move any time soon again, but if I do I will for sure use them again.

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Cathy Nowak from Mission
Cathy Nowak from Mission
1 review Surrey, BC
4/10

House move

I've used Action before in April of 2012, we got 3 men, and a 5 ton truck. These guys were really good, and really quick. Price was good, so we decided to get them again.
Make sure you get everything you will be charged for. I was told $139/hr for 3 men and a 5 ton truck. At the end of the 6 hrs it took them... oh and they were late (ONE OF THE MEN HARDLY DID ANYTHING STOOD AROUND IN THE TRUCK, BROUGHT IN A BOX OR TWO guys were also sitting around and smoking) my final cost was $1210!!! No one told me about a fuel surcharge, which was 10%, i just read a review and they were charged 3% for 3 men and a 5 ton truck, and a bunch of other charges.. this should all be stated when you phone them! Of course we didnt have 1210 bux, they did phone Mark and he dropped the price by 10/hr, still cost over $1000. Had I known about all the extra costs, and if i had been given a quote (i should have asked) I probably wouldnt have gotten this company. For our next move, we will be finding someone else. These guys also moved my mom from surrey to mission and they damaged her computer, but she never said anything to them, she should have phoned. Not happy this time around.

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Brett H from Vancouver
Brett H from Vancouver
1 review Vancouver, BC
4/10

Apartment Moving

I've used Action Movers twice. The first time (circa 2011) I was very impressed. The movers were attentive, friendly, and time conscious. Thus, when I had to move again a week ago, I knew who to call.

Unfortunately, last week's move did not go very well. The problems began before moving day. They have a box service which I really appreciated using before but I found out that they didn't have a Vancouver location anymore by visiting where the location used to be. This is despite the fact that googlemaps and their website both state that the Vancouver location still exists.

My girlfriend and I were moving in together, so there were two pickups and one drop-off location on moving day. We were supposed to start at 9 AM and we started at 10:20 AM because one of the two movers slept in because he hadn't taken a day off in 11 days straight. The movers were friendly enough, but they were pretty slow. They got my girlfriend's address wrong, adding another half hour or so to the total time, even though I repeatedly told them where she lived. A side table fell off the truck and broke beyond repair. Finally, we were charged an hour driving fee ($99) because they were coming from Burnaby. Thus, be forewarned - if you live in Vancouver, you'll be charged an hour extra for them to just drive to you.

Anyway, I do want to emphasize that the first time that I used Action movers it was basically a perfect move. However, with the problems with the second move they have been inconsistent.

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Company Response

Hi Brett, thank you for your review. We always appreciate feedback and constructive criticism to help us ensure everyone's moving experience is stress-free and top-notch! Our Vancouver Location is our administration office, and does not carry moving supplies. As we have grown, we have needed a larger facility. Seeing as you used our service in 2011, you should be aware that you were charged travel time then too. We provide service throughout the lower mainland, and no matter where we are - it is standard. We apologize for any miss-communication, and please feel free to contact our office to discuss the 30min lag from the wrong address. - Mark H. 604-694-7777

Bowinn from North Vancouver
Bowinn from North Vancouver
1 review North Vancouver, BC
7/10

1 BR Relocation

I engaged Action Movers to relocate me from Vancouver to North Vancouver. The move involved two pickup locations and one dropoff location. The two movers that Action sent were friendly and polite. They worked hard to move me quickly and found ways to involve me in the process when I asked to participate. The movers called in advance to confirm my booking and then were 45 minutes late to my pick-up location because it was their third move of the day, but called in advance to let me know, which was very much appreciated.
Unfortunately, a next-to-new dresser was damaged in the move and because it was partially constructed out of particle board, their insurance did not cover it. After reporting it to their office they apologized and offered to reimburse me 50% of the cost of purchasing the dresser new. Although this doesn’t cover the full cost of the dresser, I appreciate their efforts to helping resolve this as they extended themselves beyond their usual Terms and Conditions.
Even with the damage Action Movers was a pleasure to deal with. They accepted constructive feedback positively and were very responsive to my report of damage.
As a general note, however, I recommend everyone to request and carefully review the liability limitations of any moving company prior to engaging them, as they may or may not be appropriate for your type of move.
Action Movers was a good value for my 1 BR residential move. For $95/hr + 3% fuel surcharge I got two moving men and a 5-ton truck! Renting a 5-ton truck for a day would cost you $175 before taxes, fees, and fuel alone.

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john allan from Vancouver
john allan from Vancouver
1 review W Vancouver, BC
10/10

moving to Victoria

Action Movers are the best Moving company ever...very personal and very efficient and competent. Useful suggestions ahead of time-,great packing,,no breakages-all members and especially Richard excellent. Reasonable prices. John Allan

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Movers

Action Movers and Storage is one of the largest moving companies in British Columbia. As Movers in Vancouver, our goal from one family to another is to provide a 'white glove' experience when choosing Action Movers. We are fully insured and bonded and have won awards like "Consumer Choice Awards ...
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