Freeze Maxwell Roofing (Calgary) Ltd

I called Freez Maxwell Roofing for a roof leak. Two guys checked it and didn't know where the leak is. The boss came after that and claimed that the leak is from Hvac and not from the roof. An Hvac company checked it and showed me where exactly the roof is leaking. And now Freez Maxwell wants $358 for checking the roof yet they claim free quote for repair and replacement. Be very cautious dealing with this company!

I hired them a few years ago to fix my flat roof that kept leaking on my small condo. It was a torch on membrane. So far it is still not leaking.

Came to make repairs over three years and recommended against replacing our roof. Tech who came to repair recommended replacing roof.
When called for an estimate, they over quoted us by almost 3X the $ amount that 3 other companies quoted us.
Called to discuss the issue with no resolution.

I had my roof repaired last year (Feb 13) by Freeze Maxwell Roofing. After their work, they said that my roof would be OK for at least 5 years. We are now in Feb 14 (i.e. 1 year after) and my roof is leaking again (my ceiling is stained in multiples rooms and has to be totally repainted). I called Freeze Maxwell and 3 different guys went to see my roof in a 10 days period. The 1st one said that he "didn't know anything about flat roofs with EPDM", the 2nd said that he did not have enough time to find the leak and the 3rd recaulked 3 different spots and said that my roof should be replaced. My roof is still leaking and a new guy ("the boss") came and quoted a roof replacement at $18,500. In the mean time, they sent me an invoice of $180 for the 3 guys who did not repair anything. If only they had said last year that my roof had to be replaced, I would not have had all the problems resulting from the leak this year. In addition, I now want to have my roof replaced but the guy from Maxwell Roofing has not returned my calls. Inacceptable. Do not work with these guys!

Professional High Quality Roof Repair = we had two issues (leaks) owing to ice-dams on roof valley's on what is a rather low pitch roof line (a design problem of the units really) - Freeze Maxwell inspected and then installed an underlay now 15 years ago- presto, no problems ever since- the cost was inexpensive- and the job so clean and complete- the work was entirely transparent to the eye afterward.