Maxwell Fireplaces

1380 Pemberton Avenue North Vancouver BC
Write a Review
Write a Review
HomeStars  >  Fireplaces in North Vancouver  >  Maxwell Fireplaces
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Maxwell Fireplaces

Average customer rating:
5 10 (2 reviews)

Sort by

Kyoko Miyazaki from North Vancouver
Kyoko Miyazaki from North Vancouver
0 reviews North Vancouver, BC


I have purchased a new fireplace in November and 3.5 months later, it got broken. Fixed now. Also, the store has said to take care of rebate of $300 and waited for over 3 months and found out that the company has not processed the application until I checked with Fortis and I contacted. The front person is very cold and not reliable. Until I agree to buy the product, he seems very nice and reliable but after that, he is not reliable. It is very disappointing.

1 of 1 people found this review helpful.
Was this review helpful?
renee  from North Vancouver
renee from North Vancouver
2 reviews North Vancouver, BC

Gas Fireplace

Our fireplace is 4 years old and we recently had a problem with the remote. Our warranty was already expired and theoretically Maxwell could just have referred us to the service agent to solve the problem (which would mean we had to pay for a call-out). Maxwell did all they could to help identify the problem and our system is up and running at no extra cost. Really great to know that they support their customers even years after a sale took place.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.