The staff at Totem are without a doubt friendly and above all knowledgeable. I felt like I had a personal shopper with me who was able to direct me to the right products and make informed decisions on the items I needed for my bathroom. The entire shopping trip was productive and the prices were right.
Wow thanks very much, we try very hard to be the local destination of choice , Through our high level of customer service that will not lessen during or after the changes happening at our store
Thank you for shopping at Totem/Rona
After tearing out a 20 year old deck we decided on replacing it with a cedar deck with a rod iron railing. We walked in to Totem with a rough drawing and dimensions and the guys at the package desk were outstanding. The deck package arrived when we order it, the wood was in great condition and any pieces that were missing were given to us with no question. LOVE our new deck and the customer service was outstanding. THANKS TOTEM!
We are the package people and we appreciate your Business
We bought kitchen counter top from Totem and had them arrange the installation. Everything was great! I'm very happy with the service and the cost. From the time we purchased, measurements and installation was done, it all happened in 3 weeks and that right before Christmas. Thanks!
Great experience. Very knowledgable staff got me the best deal and ordered everything I needed in for me. They even helped me order products that specific store didn't carry. We've gone back since and they're always very helpful!
I had just moved into a house from my parents condo and was looking for some reliable easy to use lawn equipment. The staff at Totem were knowledgable, friendly and great for helping me find equipment that was appropriate for me. I also love the popcorn there!
Our kitchen did not have a back splash and as a result mold was starting to grow around our sink. We have never tilied before, but wanted to do it ourselves to save money. We bought the cheapest tile we could find and some other things we needed as well. We had to ask a friend over the phone while in the store what we needed as they recently did the same work in their kitchen and knew what to do because we could not find someone to help us in the store. All the employees were busy with other customers. It was very frustrating.