COUCH/BEDROOM CAME WITH NO ASSEMBLY HOLES TO SCREW IN LEGS/MIRROR OF DRESSER HAD NO HOLES TO KNOW WHERE TO LINE UP. 5 DRAWERS IN DRESSERS WERE OFF TRACK AND LOB SIDED. SCREWS ALL FELL WHEN OPPENED DRAWERS. CUSTOMER SERVICE WAS NOT VERY UNDERSTANDING TO SEND SOMEONE QUICKLY. HAD NO EXPLANATION OTHER THAN BUCK PASSING AS TO WHO IS RESPONSIBLE. VERY UNSATISFACTORY SERVICE. VERY CHEAP QUALITY.
THE RECLINER WENT ON SALE BUT WHEN I WENT TO GET THE CREDIT FOR DIFFERENCE, I HAD TO WAIT TILL IT WAS DELIVERED TO GET CREDIT. THEY CERTAINLY TOOK MY MONEY QUICK, BUT TO GET IT BACK WAS NOT THE SAME STORY. ENDED UP HAVING TO GET SOMEONE TO FIX DRAWERS OURSELVES, BUT NOT HAPPY WITH QUALITY OF FURNITURE OR CUSTOMER SERVICE. SALES PERSON PASSED THE BUCK TO CUSTOMER SERVICE WHO PASSED THE BUCK TO TECHNICIAN. NEVER BUY THERE AGAIN NOR RECOMMEND.
- Approximate cost of services:
- $4,800.00