With every builder there is going to be construction issues. I believe this company has bitten off way more than they can chew and don't have the proper processes in place to keep up with all the work they have signed up with. There are some great staff but they all have way way way to much to do resulting in mistakes and missed items and taking a long time to get things corrected. This for us has resulted in some really unbelievable corrections having to be made during the construction phase. Its fortunate for them that they were found fairly early (by us) as it likely saved them thousands and thousands of dollars. We are a year in our home and still trying to get things corrected and finished. So tiring to organize the trades days and take the time off work. I would only use them again if they kept true to their motto " to bring the highest degree of craftsman ship and service to each home we build" tough to do when there doesn't feel that there is the ownership that was promised. Keep trying and hopefully get back to the roots that McKee was built on.