About six or seven years ago I did what you are doing right now..went looking for a new a.c. Unit...and, for me, a new furnace as well. So why write a review years later? Because I just had my annual servicing and felt I had to let other potential buyers know how good these people are..and, I guess, pass along my thanks to Homestars because that is where I found them!
I am a check the box kind of guy..good reputation? Check. Very good price? Check. Have they been around awhile( I was in banking so I know how many appear to be in business for years, but in fact simply go bankrupt and reappear as a very very similar name that can fool the consumer)..where was I? Oh yes..check!.. on top of that these guys are about the biggest( surprised! I had never heard of them) they installed very quickly, on time and years later everything remains perfect. Another check! But the real reason was this last service call. As always the technician was pleasant and knowledgeable..he answered lots of questions I had about a Florida a.c. problem I had and challenges I had seen my kids encounter.and he was detailed.not a ten minute in and out.he cleaned, checked, pulled parts, tested, recleaned and was very very thorough. A big check!..but finally what made me write was a chat I had with him about the company. Want to know how good a company is? Ask a guy who works there. He had been with them for awhile ( we had met the previous year) and he as much as raved about the owner’s push for quality and customer care. The speed and quality of the install team. The inventory of product. The absolute demand to take care of the customer. Dare I say check?? I have no dog in this race.I am simply a happy customer.did I mention the ladies who answer the phone know about furnaces and a.c. Units??..not just “ I will get someone to call you”.
Okay.you get it.I am happy and I recommend them.years later. Well after they have checked all the boxes for me!. Thanks to Fred, Shabnam, Pardeep, Naz..and dang...I do not have the service guy’s name...but thanks!!
- Company Response
You are truly and undoubtedly extremely kind and most thoughtful and it has been an absolute absolute ABSOLUTE pleasure doing business with you. Nothing makes us happier than knowing we have satisfied your expectations, especially when it comes to such a respected client like yourself - who would only deserve the best. From all of us at the company, please accept our most sincere appreciation for being so respectful and so considerate ALWAYS and with every single one of us. Let me just say the feeling is definitely mutual, Garry! Oh and just in case you were wondering, the visiting technician's name this and last year was Brentt :)
Thanks a million again for your most kind comments and for your continued support and your time in posting this very detailed and very VERY kind review!
All of us at Air Makers :)