Air Makers Inc

Heating & Air Conditioning
110 Ironside Crescent #7 Toronto ON M1X
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Reviews by rating (past 12 months)
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Reviews for Air Makers Inc

Average customer rating:
9.8 10 (236 reviews)

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Kelvin in Toronto
Kelvin in Toronto
0 reviews Toronto, ON
2/10

Unprofessional after sales service

Sales guy very unprofessional, once he got the sale and his money after sales service sucks. Emailed a couple times never got a response, very frustrated and angry not bothering reply to my request.

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fm80 in Oshawa
fm80 in Oshawa
4 reviews Oakville, ON
10/10

AC in new home

We moved into a new home earlier this week and I was in touch with Faisal almost 6 weeks back and despite AC prices going up in peak summer he promised to honor our price which he fulfilled earlier this week when we got our install. Faisal goes over and above with his top notch customer service and knowledge, very impressed with this company and will be recommending them to anyone looking for a new AC!!

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Company Response

Thank you, dear, for your generous review and your most kind words. Please do not hesitate to contact our office, in case of any questions and/or concerns, in the future.

Much appreciated,

Kindest regards,

Naz

Umair in Toronto
Umair in Toronto
0 reviews Mississauga, ON
10/10

Above n Beyond, Went extra Mile

Faisal's team installed a new AC at my home but my Furnace Fan started developing issues which was not directly related to their job. But Faisal went extra Mile and send another Technician to Fix that issue. Really knowledgeable Guy . I was impressed.
Thanks Faisal

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Company Response

Thank you so much, dear Umair, for your kind review. We really appreciate it and we are also happy that the issue was a simple one that could be resolved quickly. Please do not hesitate to contact the office in case of any questions or concerns.

Thank you again and with kindest regards,

Naz

Resident
Resident
3 reviews Milton, ON
10/10

Buying 2 AC's from Faisal of Air Makers was a fantastic experience

Faisal was well informed and addressed all the questions I had about the various makes/models. He took the time to explain the benefits of each model and helped me make the right decision. Their installers were punctual & professional; AC's were installed without any issues and overall, it was a pleasant experience. I highly recommend Air Makers to anyone searching for a new AC.

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Company Response

Really appreciate your time in posting this review. Please do not hesitate to reach out to us in case of any questions or concerns.

Thank you again for your kind words,

Kindest regards,

Naz

Private User
Private User
Private User reviews Brantford, ON
10/10

AC Installation

Very happy with my AC! Great customer service and excellent work. Thank You Faisal for doing a great job! Will definitely recommend this company for AC Installation! Absolutely 5 star!

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Company Response

Appreciate your kind review of our work and hope to be of assistance, always. Please do not hesitate to contact us in case of any questions and/or concerns. Much appreciated!

Thank you again,

Kindest regards,

Naz

Private User
Private User
Private User reviews Newmarket, ON
10/10

Replaced old furnace and aircon units

From selection of models to installation, Faisal gave me a great guidance considering my situation. His crew members were superv and impressively hard workers when I saw installation job doing.

Thanks to these guys, I could finally remove 3 times oversized furnace(high utility bill over 10 years) and energy efficient aircon unit.

I will definitely recommend Faisal to my friends in the future.

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Company Response

Thank you for your time in posting a review of our work and thank you for your kind comments. Please be sure to contact our office in case of any questions and/or concerns. Appreciate your support.

Kindest regards,

Naz

Tariq in
Tariq in
0 reviews Toronto, ON
10/10

They fixed EVERYTHING!

I had a lot of different issues. Several were the fault of the Nest thermostat, some were due to the initial install, but they sent 2 amazing technicians. 1 was Mehrdad. He not only replaced the fast stat 3 wire with a 4 wire, but he also cleaned the AC with my hose!!! Yes, he disassembled and cleaned it. He was amazing!!!

Initially I had several issues, but this company is great. I might have had a bad experience at first, but they returned several times to fix everything at $0. Even when this was my own fault. Followed up several times after fixing things.

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Company Response

Dear Tariq,

It seems that there is a terrible miscommunication/misunderstanding happening. We had absolutely installed the extra wiring that was required to operate the A/C or there would be no A/C operation at the moment. Previous to the A/C install, there were only 2 wires present and now there are three, in order to operate the cooling. When we visited in May to see why the A/C wasn't turning on, it is reported that the breaker needed a reset and it was confirmed that the A/C is working. Your rep did contact the service office afterwards to inquire why you were unable to control your Nest thermostat through the wifi, to which we replied that we hadn't installed the thermostat and this is independent of any wiring and looks to be a thermostat issue which should be replaced and is not a warranty issue since we hadn't supplied nor installed it. We did not hear back from you or your rep afterwards. But it looks like your rep, Faisal, took an extra initiative just to reconfirm everything and he had dispatched another tech to verify that your thermostat issue is independent of what we have done and the experienced wifi issue can only be resolved by replacing the thermostat. If you would like, we would be happy to dispatch a tech for the third time to your property to confirm and show you everything. We have already tried to call you to arrange a mutually agreeable time where you can also be on site at your rental property. Please call us back to make sure there is no misunderstanding. Please also kindly note that technically there should be a charge for these visits, since they have not been pertaining to our work and warranty-related. But we would like to remain patient in good faith, to make sure there is no misunderstanding.

Kindest regards,

Shabnam

volpen00 in Stoney Creek
volpen00 in Stoney Creek
0 reviews Toronto, ON
10/10

Replaced 20 year old hvac system

Air Makers was very prompt to call me for support. I spoke with Faisal, he was understanding, direct and easy to talk with. He was able to answer my questions and was easy to communicate with.
When the workers (Fred) arrived the next morning they were again very accommodating and easy to understand and communicate with.
I appreciated how they laid down a rag carpet so as not to dirty my floor and they were again able to answer any questions I had.

thanks again Nino

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Company Response

Thank you very much dear Nino for your kind review. It's been a pleasure working for you. Please do not hesitate to contact our office in case of any questions and/or concerns.

Thank you again,

Kindest regards,

Naz

Richard in Toronto
Richard in Toronto
1 review Toronto, ON
10/10

Goodman 2 Tonne AC

I was spending money trying to fix an again air conditioner and eventually decided just to replace the whole system. I shopped around and was looking for a great price but more importantly a company with great service and experience. I am pleased to say I found both with Air Makers.

Faisal was extremely helpful and patient in talking me through the options and recommendations. He listened carefully to my long story of trying to fix and troubleshoot the old AC and was understanding of my situation was sincere about trying to help.

The installers arrived on time and were friendly. The installation job was very professional and completed in about 2 hours. Everything was explained and when they were done they cleaned and swept up.

Would absolutely recommend Air Makers for all your air conditioning needs.

Thanks

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Company Response

Dear Richard,

Thank you so much for your kind comments and thank you very much for putting the time to review our work. We greatly appreciate it and hope to always be of assistance. Please do not hesitate to get in touch, in case of any questions and/or concerns.

Kindest regards,

Naz

sreekanth in Toronto
sreekanth in Toronto
0 reviews Ajax, ON
10/10

New Furnace, AC and Cased Coil

I needed to change my ac and furnace. I called few companies for estimate. Faisal (905-924-2400) came from air makers inc and helped me select ac and furnace most suitable for my home. He was very honest and very easy to talk to.
I am extremely happy with installation team also. Faisal also registered for me at Lennox.com and I received a Lennox warranty certificate on the same day ac and furnace installed. I recommend this company to anybody for all HVAC needs.
Thanks
Sreekanth

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Company Response

Dear Sreekanth,

We greatly appreciate your kind feedback and the time you took to provide a kind review our work. Please do not hesitate to let us know if you have any questions and/or concerns. Appreciate it!

Thank you again,

Kindest regards,

Naz

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Makers Inc

Since 1998, dedicated to its founding principle - building relationships based upon mutual trust and respect - Air Makers Inc. has been providing the Greater Toronto Area with honest and reliable Heating and Air Conditioning services. Through the supply and installation of industry-leading heating, ventilation and air conditioning (HVAC) products and solutions, we make every effort in helping you live more comfortable and healthy lives. Air Makers' pledge to quality means that our goal is beyond merely administering an HVAC business. We, in fact, attempt to build a foundation of mutual trust and respect and further establish a long-term and reciprocated relationship with our clients.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Gas Furnaces, Central Air Conditioners, Duct-Free Air Conditioners, Heat Recovery Ventilators, Humidifiers, Central Air Cleaners or any residential HVAC inquiries.
SERVICES
HVAC Installations and Services in the Greater Toronto Area: Installation of High-efficiency Gas Furnaces, Central Air Conditioners, Ductless Air Conditioners, Indoor Air Quality Products such as Air Cleaners, Humidifiers and HRVs
BRANDS
Carrier, Lennox, Goodman
SPECIALITIES
Residential and Commercial HVAC
WEBSITE
http://www.airmakers.ca
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
27
PAYMENT METHOD
Cheque, Visa Or MasterCard, Cash, Financing
LICENSES
Gas Fitter Licences + Refrigeration and Air Conditioning
MEMBERSHIPS
HRAI, TSSA, Better Business Bureau, ESA Authorized Contractor Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard Warranty With Most Products is 10 Years Parts and 2 to 10 Years of Labour Warranty
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