The Handyman Connection charges slightly more than other contracting/ home repair outfits because they promise to get a carpenter/ plumber/ electrician/ whatever to your home in a timely manner and get the job done right.
I've hired them three times the first two i was ok with paying a little extra because they actually showed up and they did a good job. The third time, however, the tiler didn't show up. I called the company and found out that he'd left town permanently a few days before. I asked when they were sending someone else, and the company tried to make it my problem. I insisted that they solve their own staffing problem, and they did- too late. My confidence in them was shot and i lost some rent because my tenants had to live without a bathroom for a little while.