Somerlyn Trim & Door Inc

I came across this company through a colleague of mine a few months ago. I don't know where this past review had come from, but from start to finish, I was treated as a first class customer. All of my questions were answered promptly, I was given some guidance in what materials work best for the look I was trying to achieve, and the carpenters who came to do the work were very courteous and cleaned up after they were finished.

I am very happy with the service, workmanship, pricing and professionalism Somerlyn had shown me throughout this process.

Through my general contractor I commissioned this company to supply and install the doors and all hardware for a high end custom home. The didn't come cheap but was told that at they would do a great job. The overall job was completed to a reasonable level of quality, but this was only after a high degree of intervention on my part which should not have been the case. There were drawings and specifications documents as to how everything was to be installed sent to the owner well ahead of time. The main problems I had with the company are as follows. First, they didn't follow the drawings and I had to spend quite a bit of of time working with them to rectify the problems they created. Two, the commercial grade hardware I specified was incorrectly installed in some places. They weren't able to correct it after two additional tries and I had to call someone else in. Three, they took a long time to finish despite being told that they would be done ahead of schedule. Fourth, they took all of the residual wood that I had paid for as part of the contract which I was going to use. Lastly, no discount or compensation was ever offered for some doors that were deleted along with a trim detail and baseboard for the stairs, and the extra time the whole process took. Due to these reasons I would not be albe to recommend this company to any of my clients or friends.