My Self Storage No Longer In Business

Every single person gives you different price and when you go then you never get the price which you been told. Worst company ever. Nancy is the manager and she doesnt even have any customer service skills. They were not willing to pay my deposit and then she said let me talk with my boss let me call in 24hrs. Now it is been more than 240hrs no call. When I call receptionist make excuse she is not in office, in meeting, will call etc. If you are right then have courteous to talk lady. I am just asking show me anything in WRITING it is stated that DON't GIVE DEPOSIT BACK. Nothing (she said its rules) hello how would customer know the rules? did you ever tell me or it is notice hanging in office or in my receipt NO.
NEVER GO TO THEM