The store is great and has a huge collection of classic posters and artist prints. I wanted to purchase a print on display but after looking for over 10 minutes they said they didn't have it in stock but I could order it. I would have to pay for it in advance. After ordering and paying I was told I would get called in a week. After not hearing anything for two weeks I called them, they had no record of my request. They checked and the print I had ordered was there if not under my name, so I went to the store to pick it up. Unfortunately it was the wrong print by the same artist, After they left me to help the other person in the store for an additional 10 minutes, they then took the time to find the right print for me.Thankfully I still had my receipt since they still couldn't find any record of the sale. Overall I like the selection and they were friendly and I would shop there again. However I would not order something they didn't have in stock. organization though.