Trico Homes Inc

Builders
Calgary AB T2H 0M1
Write a Review
Write a Review


HomeStars
Builders
Trico Homes Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Trico Homes Inc

Average customer rating:
8.9 10 (805 reviews)

Sort by

Tania  in Calgary
Tania in Calgary
1 review Calgary, AB
10/10

Viridian Condo

This is the first time we have build with Trico. They had great floorplans and options. They were great to deal with to resolve any issues. Anytime we needed answers Trico team was prompt to reply.

Approximate cost of services:
$299,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You Tania! So happy to hear that you like our floor plans, options and that the team responded promptly! It is our goal to continue servicing you in a timely manner. Please do not hesitate to contact the warranty department at any time.
Nicole Walker
Customer Relations Manager

Eva in Calgary
Eva in Calgary
1 review Calgary, AB
8/10

Viridian Condo

This was my first condo buying experience and I couldn't be happier with the customer service from Trico. From sales to walk through everything was great. Any questions I had was always answered promptly. Any issues with my condo were resolved quickly as well. I would definitely recommend Trico for any home buyers out there.

Approximate cost of services:
$300,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much Eva for your review! Customer service is our number 1 goal! Thank you for recommending Trico Homes to your friends and family! Please do not hesitate to contact the warranty department at anytime.
Nicole Walker
Customer Relations Manager

Cassandra B in Itasca
Cassandra B in Itasca
1 review Calgary, AB
10/10

Viridian Condos

I had such an amazing experience with Trico, from just visiting the sales center to my walk through on possession day.

The staff are all so incredibly helpful, friendly and knowledgeable and made buying my first condo a very smooth and seamless process from start to finish!

I would also like to add that on the day of my walk through, absolutely everything looked great and there were only some very minor paint touchups needed that were done within minutes of me finding them.

I would definitely recommend Trico to anyone who is researching builders out there for their own home.

Thanks so much Trico!!

Approximate cost of services:
$230,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Cassandra, thank you so much for your review! We are please to hear your experience was positive at the sales center through to possession! Thank you for recommending Trico Homes to your friends and family. Please do not hesitate to contact the warranty department at any time if you have question or concerns regarding your home.
Nicole Walker
Customer Relations Manager

Debbie in Calgary
Debbie in Calgary
1 review Calgary, AB
8/10

New Build in Nolan Hill

The whole experience with Trico was great! Communication was good, we usually get a response back within a timely manner. The people who work there were always friendly and easy to work with. We have been living in the house for about 3 months and haven't had much issues except when we first moved in we had a plumbing issue in our ensuite but it was resolved quickly by Trico and the trades. We really love Jake as he was very thorough and provided great home ownership tips when we went through our pre and possession day. Overall the house was built on schedule, quality is good, and the team was great!

Approximate cost of services:
$670,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Debbie for this review! It is great to hear that the communication was good and that your received responses back in a timely manner! Jake really takes pride in his work. He will be very happy to ready your comments. Please do not hesitate to contact the warranty department at any time if you have questions or concerns regarding your home.
Nicole Walker
Customer Relations Manager

Joel in Cochrane
Joel in Cochrane
1 review Cochrane, AB
10/10

New Home Build

We have recently moved into our new home and couldn't be happier! It has been so refreshing to work with a builder who is more concerned about their workmanship and attention to detail as compared with so many other builders that are just concerned about pumping out new homes and cutting corners. Working with Kelsey (Area Sales Manager) and Ryan (Superintendent) has truly been a pleasure. They were both quick to act regarding any concern I had during the entire building process. What really impressed me was on possession day when Ryan along with other Trico employees were going around our house marking off any nicks or scrapes or blemishes both inside and outside the house that were then fixed immediately by their painter. Mind you there were very few but regardless I was impressed with their willingness to point out things that I even missed so that when we moved into the house it truly was complete and we could just focus on settling into our new home. I would definitely recommend Trico, in particular the crew in Cochrane who made buying a new house a really great and stress free experience.

Approximate cost of services:
$490,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for this lovely review! It is so nice to read your comments! The Heritage Hills team will be thrilled! Possession day is very important to Trico Homes and we want to ensure we do everything we can to complete all the work prior to your move. Thank you for recommending Trico to your friends and family. Please do not hesitate to contact the warranty department at any time.
Nicole Walker
Customer Relations Manager

Staci in Calgary
Staci in Calgary
1 review Calgary, AB
0/10

New build in Legacy

We've been in our house for almost a year, with several issues still unresolved. Our biggest complaint is the drywall and paint job in the house. We have been complaining since we moved in last October. The drywall seams are noticeable throughout the house, and the paint job looks like grade 2 students were in charge. The paint does not go to the baseboards, leaving a nice gap, there are sections of walls throughout the house with paint so light you can see the drywall. The most recent paint issue was the paint that flaked of in a strip about 2 inches from the transom window above a door. To which they said this was normal, because of humidity. One look and you can tell they did not prime the wood before painting. Also, the last time (2nd time) they fixed the drywall, the painter did not prime the new mudded area, so the paint did not adhere properly.
I am embarrassed by my house, we have not had friends over in the last 11 months because I am embarrassed that we paid so much for this house.
Another issue is the Kitchen tap that was place in our bar sink. When questioned, it took at least six months for the blame to be put on us, that it was the tap we picked. It was not, we were told to upgrade from the standard bar tap, and the tap installed was the one recommended. At no time were we told it was a kitchen tap during the build process, and we would not know it was based on the item number that shows ups on our upgrade list. Last I heard, when I called and was ticked right off, was that we would be refunded our upgrade amount or we could further upgrade the tap. (Still waiting for the refund).
Really wish we would have checked out reviews previous to our build.
We had a friend come over shortly after we moved in and he was amazed at the crappy paint job. He renovates homes and agreed that is was sub - par paint job, that should be completely redone.
Almost at the point I am going to just paint the entire house myself.
Oh, almost forgot, last winter we had our pipes freeze in basement, because it was not plumbed properly.
If your trades cannot do the job properly, it's time to get new ones working for you.

Approximate cost of services:
$800,000.00
5 of 5 people found this review helpful.
Was this review helpful?
Company Response

Hi Staci, In viewing your post I immediately contacted our warranty department. They advised a trades day was scheduled for yesterday and some work was done. At this point we would like to schedule a time that the drywall company, painter and Trico Homes Senior Service Technician can inspect your home. A service representative will be in contact with you today to schedule an appointment. Also, I will look into your bar tap. I want to assure you that Trico is committed to working with you regarding your concerns. I will continue to follow up with the team to ensure the inspection is done and work required is completed in a timely manner. Please do not hesitate to contact me.
Nicole Walker
Customer Relations Manager

AlexB
AlexB
2 reviews Cochrane, AB
10/10

New build in Cochrane

This was our first time building a home and thanks to the amazing people at Trico , the whole process was amazing. From our first meeting with Kelsey and Suzie at the show home to the walk through appointments with Ryan K and Tim to the design centre meetings with Sarah, we really couldn't have asked for more. They were all amazing to deal with even when we were a little difficult.
Any time we had a concern Kelsey, Ryan and Tim would jump into action to make sure we had answers and took action when needed.

We love our new home and would recommend Trico to everyone!

Thank you to everyone at Trico that helps us with our build!

Approximate cost of services:
$520,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Alex for your positive comments regarding the Amazing people at Trico Homes! Wow! We love to hear that! Any one of us are always available to answer any questions or concerns you have regarding your home. Please do not hesitate to contact us at anytime!
Nicole Walker
Customer Relations Manager

Private User
Private User
Private User reviews Cochrane, AB
10/10

cochrane build

Our experience with Trico Homes has been nothing but smooth! we are now settled into our forever home, and thanks to Erin and Jaimie from the Cochrane showhome, the tiny hiccups we ran into were nothing more than bumps. From deciding on a lot, to picking the model that worked best for our family, design center picks and completion, this experience was the polar opposite of when my parents built (with another company) in 1997.
I looked forward to the weekly emails from the girls about the progress that was being made, and loved the pictures they were able to include.
This is our forever home, and felt that way from day 1.
Thank you Trico and contractors for building our beautiful home!

Approximate cost of services:
$725,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! We are so happy to hear your experience was very positive and set a great example for you and your parents! Building a new home is a big investment of your time and money. It is our goal to make your experience an enjoyable one and one that you can speak of for many years to come! Please do not hesitate to contact our warranty department at anytime!
Nicole Walker
Customer Relations Manager

Jas in Calgary
Jas in Calgary
2 reviews Airdrie, AB
10/10

Got us in on time!

We cannot say enough about our experience with Trico Homes. We were faced with a very quick possession time (just over a week!) after our house sold in Calgary. Kelsey and Taylor worked with us to get into our new home when we needed to and were more than accommodating with any questions that came up. Drew and the rest of the contractors had the house ready to go for moving day. We are so happy in our new home!
We would definitely recommend Trico as a new home builder.

Approximate cost of services:
$530,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Jas for your Homestars Review! It is great to hear that we could meet the possession so quickly and you are happy with your new home! Please do not hesitate to contact the warranty department at any time!
Nicole Walker
Customer Relations Manager

denisejacobsen13 in Calgary
denisejacobsen13 in Calgary
1 review Calgary, AB
10/10

Trico Spec Home

My husband and I fell in love with the show home in Cranston. This truly was going to be our dream home, our forever home. At the time, we struggled to list our current Trico Home (Berkley) and was worried about the cost of the Kennedy due to the difficult market we were experiencing.

Needless to say, we did end up listing our home with the intensions of moving down should our home even sell. To our surprise, our home sold in less than 45 days. This was the first time we didn't have a plan on where we were going as we have always built new homes. The decision to move down was a struggle, but this was definitely our intension. By the end of the weekend, we had a home picked out and were getting ready to make the offer until my realtor sent me the listing for the Trico home and told me we needed to schedule a viewing as soon as possible.

That evening, I walked into the Trico house with just my realtor and myself as my husband was working out of town. I was speechless and didn't even make it upstairs before I called my husband. Sight unseen, my husband told me to go ahead and make the offer. A week later, the house was ours. My husband's reaction: He walked in ahead of us, did an entire walk around without saying a word, stood in the living room looking at the kitchen with his hand on his chin. My realtor asked if we did good. With a tear in his eye, he said it's amazing!

Our intension all along was to down size, but instead we up sized. The way that things fell into place, it was truly meant to be.

We would like to thank Chris and Darryl for being there on our possession date, taking the time to explain things in detail, and ensuring the items that needed fixing were addressed right away.
We were so impressed that there were no real issues that needed to be addressed on possession. It was truly a move in ready home!

We would like to thank Chelsea Bugeaud for designing such a beautiful spec home...she has amazing taste in home designs, and Theresa St. Germain for always getting back to us right away when we have questions or concerns.

Thank you for our forever home!

Approximate cost of services:
$595,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for this lovely post! The timing to purchase your new home was perfect! We are so happy to hear that your choice made your husband so happy :). Chris, Darryl, Chelsea, Theresa, and all the Trico Team would like to thank you for working with us to ensure your experience was so positive! Please do not hesitate to contact the warranty department if you have questions or concerns regarding your home!
Nicole Walker
Customer Relations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trico Homes Inc

Since 1992, Trico Homes has built new single and multi-family homes, offering a diverse selection of starter, move-up and semi-estate homes in Calgary, Airdrie, Chestermere, Cochrane, DeWinton and Okotoks. Whether you're looking for a quick possession or something more personalized, Trico’s team of dedicated staff will ensure you’ll find the perfect house to call home.

At Trico, we start every single day with one goal in mind; to deliver incredible life-changing moments. We know Calgarians have choices when buying a home. That’s why we’ve built a company that builds so much more than quality houses.

In the many years since Trico built our first home, our city has grown and so has our love for it. Along the way, we’ve become one of Calgary’s top builders - building over 11,500 single and multi-family homes and earning a reputation for our design, craftsmanship and customer care. Trico has received numerous accolades, including a Platinum member status as one of Canada’s 50 Best Managed Companies, Canada’s Best Workplaces, Canada's Top Small & Medium Employers, and a CHBA Excellence in Housing award. We are also proud to be Western Canada’s first and only homebuilder to become a certified B Corporation.

We’re committed to our industry and our city. We want to make our mark. To become a legacy company. We do more than develop quality homes. We help develop the place we call home.

Trico Homes. The Heart of Homebuilding.®

New Home Builder, New Homes, Condos, Townhomes,
Single-Family Homes, Multi-Family Homes, Apartments, New Condo Projects, New Condo Development, New Communities.

North West Communities

Ambleton
Carrington
Glacier Ridge

North East Communities

Cornerbrook
Homestead

South West Communities

Belmont
Pine Creek
Sirocco
Brawn Landing
Creekview
West83 Townhomes
West Springs

South East Communities

Legacy
Seton
Wolf Willow
Colours of Seton Townhomes

Airdrie, Chestermere, Cochrane, DeWinton & Okotoks Communities

Midtown, Airdrie

Chelsea, Chestermere
Chelsea Court Townhomes

Precedence, Cochrane
Rivercrest, Cochrane
Southbow, Cochrane

D’ARCY, Okotoks

Harmony, Rocky View

Hamilton Heights, DeWinton

CATEGORIES
Builders
PRODUCTS
Single & Multi-Family Homes
SERVICES
Homebuilder
BRANDS
Trico Homes
WEBSITE
https://tricohomes.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
160
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.