Trico Homes Inc

Builders
Calgary AB T2H 0M1
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Trico Homes Inc
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Reviews for Trico Homes Inc

Average customer rating:
8.9 10 (806 reviews)

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Lauren in Cochrane
Lauren in Cochrane
1 review Cochrane, AB
10/10

new home

In early August of 2016, myself and my fiance were in the market for a new home. We wanted to move from Calgary NW to Cochrane so naturally we headed into Cochrane and walked through numerous home by a variety of builders. Not being from the area we didn't know which builders were best or worst. The last builder we saw that day was Trico and it was easily the best experience we had of the bunch.

The sales manager we spoke with that day Kelsey was incredible. We aren't doctors or lawyers so affordability was at the top of our wishlist. She got straight to the point and showed us a home they had on special which was right in our price point and had the square footage we needed.

Even though the home wasn't available for viewing in the Cochrane area she set us up with the show home version of our home immediately. The house was perfect and the service was impeccable. This type of service continued from the first interaction to the moment we received our keys.

Site supervisor Ryan was professional and he had a great eye for detail. He made every correction we needed or asked for. The house was perfect the day we took possession. All the personnel working for Trico on our home were great at what they did, they all pitched in to make the process a stress free one. During the entire build I received constant updates and pictures confirming the progress.

I have already recommended Trico to every friend who is in the market and I will continue to do so for the rest of the time I live in the Cochrane/Calgary area. From top to bottom Trico made our house look amazing and we felt like family the whole time.

Approximate cost of services:
$379,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Lauren for taking the time to write this amazing review! Wow! It was a pleasure to read and the Heritage Hills team will be thrilled to hear your feedback. Kelsey, Ryan, Walter and all the team are very focused on customer service and delivering an exceptional experience and home to you and your family! The pictures and updates are an important part of the process so I am happy to hear these updates kept you informed. Thank you for recommending Trico Homes to your friends. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager.

Rachel in Midtown in Hinton
Rachel in Midtown in Hinton
1 review Hinton, AB
10/10

New Built Home

We had 2 days to find our home in Airdrie. We looked at 16 homes and selected one built by Trico. They certainly take pride in their work. From the sales team (especially Carmen) to the contractors, we're thoroughly impressed with the quality and attention to detail. Our move to Airdrie happened quickly and Trico made everything so simple for us. We're so thankful to have found this home and to have done business with Trico. We often discuss our quick 2 day decision and both my husband and I conclude that we lucked out and it truly feels meant to be. Thanks again, guys.

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
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Company Response

Thank you Rachel for this review! We are so pleased to hear you selected Trico Homes and are happy and thankful with your home! Midtown is a lovely community and during the spring and summer months you will be able to enjoy the beautiful pond! Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Condo Purchase

Excellent staff, very knowledgeable and helpful with my Condo purchase. This was my first purchase and I never felt pressured into anything. The build is very high quality, I would recommend them.

Approximate cost of services:
$269,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your positive comments about the staff and quality! Viridian is a beautiful community and exceeds the standard of condo living! Thank you for recommending Trico Homes. Please do not hesitate to contact the warranty department at anytime! Nicole Walker, Customer Relations Manager.

Private User
Private User
Private User reviews Calgary, AB
10/10

Beautiful Home in Riverstone

This was our second time building a home. This time we choose to go with Trico as we loved their Fairmont model and lots available. Right from the beginning we found the sales staff to be very helpful and knowledgeable. During our lot and color selections and upgrade choices we felt that they were very helpful in suggesting things that fit what we were looking for. From the sales people to any construction and service staff we spoke to we found that they seemed to really care about the quality of our home. We loved that all our questions were answered quickly and that we could be really involved in the building process. The finishing and quality of our home upon possession was perfect. We couldn't be happier with our new Trico home!

Approximate cost of services:
$560,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for this lovely review! The Fairmont model is one of our most popular with a design that is stunning! It is great to hear that all the staff was helpful, knowledgeable and caring. We don't want it to stop at possession, so please do not hesitate to contact the warranty department at anytime! Nicole Walker, Customer Relations Manager

sk23 in Calgary
sk23 in Calgary
1 review Calgary, AB
10/10

New Home in Nolan Hill

As a first time home buyer, I didn't know what to expect. My experience building with Trico was excellent from start to finish. The sales associates were knowledgeable and went above and beyond to assist me in the process. When I had a difficult time picking colors for the exterior, Clint drove around with me and told me to pick out the colors that I liked and we went back to the office and he looked up those colors for me. At the design centre, I also had a hard time picking some choices. Sarah was extremely helpful as well and her experience allowed her to give some pretty awesome input into what goes well with what, etc. At my initial walk through, Jake, John and Brian were all so patient and spent extra time making sure I understood everything (given that I was a complete noob and didn't know much about owning a house). Everything we identified as a "defect" were all corrected by possession date. I've lived in my house for just over 2 months now and I have not had any major issues. There are very minor things, which I am sure they will address and fix at my 3 month visit. Given that this was my first home ever and it was a new build, it could have been a lot more stressful. Trico's team was there to accommodate and answer all questions in a professional, friendly manner. All in all, a great experience and I would recommend Trico to anyone.

Approximate cost of services:
$480,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write this wonderful review! The team in Nolan Hill are so happy to hear that your first home building experience was so positive! It is always our goal to make this process as stress free as possible. In addition, we want to ensure your color selections inside and out are something you will love for years to come. It is great to hear that your customer orientation appointment went well and all deficiencies were corrected by possession day. At your 3 month visit we will be sure to address any current concerns you may have, so please do not hesitate to bring those issues to our attention. In the meantime, feel free to contact us at anytime. Nicole Walker, Customer Relations Manager.

Nadine in Calgary
Nadine in Calgary
1 review Calgary, AB
9/10

Buying with Trico

I recently bought a condo from Trico. The buying process was very easy. Warren and Cindy were very informative and knowledgeable. All my questions were answered quickly. They even expedited the possession date to help me out. Wonderful experience

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you Nadine for taking the time to write a review! Warren & Cindy have done a great job in the beautiful community of Viridian! We are happy to hear the possession date was expedient so that we could meet your needs. Please do not hesitate to contact the warranty department if you have questions or concerns regarding your home. Nicole Walker, Customer Relations Manager.

Angel in Calgary
Angel in Calgary
1 review Calgary, AB
10/10

Building a new home

We built our new home with Trico in Legacy and had the most AMAZING experience. Helpful, Friendly, Professional, REMARKABLE Customer Service and the most SPECTACULAR aftercare you could ever ask for!!
Our experience from the first moment we walked into the show home, to the multiple visits after and the day we finally decided on Trico as our builder, was nothing short of extraordinary. Our sales person was so patient and walked us through every stage of the process and then our experience at their incredible design centre with our very own designer, made us feel like we were millionaires or royalty.
My husband and I highly highly recommend Trico for any one looking to build a new home...they are absolutley REMARKABLE!!!
Angel

Approximate cost of services:
$374,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you Angel for this review! Purchasing a new home for the first time can be very exciting and stressful. The staff understands this and wants to eliminate any concerns so that the experience is enjoyable! We are happy to hear that you would highly recommend Trico Homes. Thank you. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Bill and gloria in Airdrie
Bill and gloria in Airdrie
1 review Simcoe County, ON
10/10

Very happy in airdrie

We just moved into our new home in airdrie...the sales team was wonderful...very helpful at every turn, Carmen De Luca, Matthew and Taylor went above and beyond to make the experience great.....

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you Bill & Gloria for this nice review! Midtown is a beautiful community and the sales team is wonderful and very committed to our customers ! We hope you enjoy your new home for many years to come. Please do not hesitate to contact the warranty department if you have questions or concerns regarding your home. Nicole Walker, Customer Relations Manager.

Don Morine in Beaumont
Don Morine in Beaumont
1 review Division No. 11, AB
0/10

New home in Legacy

Fridge not installed on possession date but was assured installed by time of our move.Mismatched color and size installed and no recourse. Light switch not moved as per contract.Get everything done before signing. Do not trust.

Approximate cost of services:
$700,000.00
5 of 5 people found this review helpful.
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Company Response

Trico takes feedback very seriously and apologizes for any delays. In speaking with the Warranty Department they have confirmed the fridge was delayed and now installed. Regarding other concerns listed, your Service Coordinator has looked into these matters and will be in contact. It is very unfortunate that we have lost your trust. I can assure you that Trico wants to regain your trust and will work with you to address any concerns that you many have during the warranty period. Please do not hesitate to contact myself or the warranty department at anytime. Nicole Walker, Customer Relations Manager

Private User
Private User
Private User reviews Calgary, AB
10/10

New Home

We had visited several show homes and I was beginning to think my husband will never get to like any, not until we walked into the Evanston Showhome and met Ryan and Justine.

Guess there is something to be said for friendly, genuine customer care as we ended up building with Trico even though we would have preferred a ready home to welcome our baby in 2 months.

Ryan made us really great fan of Trico homes, always responsive, sending regular updates and pictures, giving loads of information and making the whole process so exciting.

We have and will eagerly recommend Trico homes.

Thank you.

Approximate cost of services:
$580,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write this review! Ryan and Justine really enjoy meeting each and every person that comes into the show home. Their commitment to customer service and keeping our home buyers informed is outstanding! Thank you for recommending Trico Homes to your friends and family! Please do not hesitate to contact the warranty department at anytime.
Nicole Walker
Customer Relations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trico Homes Inc

Since 1992, Trico Homes has built new single and multi-family homes, offering a diverse selection of starter, move-up and semi-estate homes in Calgary, Airdrie, Chestermere, Cochrane, DeWinton and Okotoks. Whether you're looking for a quick possession or something more personalized, Trico’s team of dedicated staff will ensure you’ll find the perfect house to call home.

At Trico, we start every single day with one goal in mind; to deliver incredible life-changing moments. We know Calgarians have choices when buying a home. That’s why we’ve built a company that builds so much more than quality houses.

In the many years since Trico built our first home, our city has grown and so has our love for it. Along the way, we’ve become one of Calgary’s top builders - building over 11,500 single and multi-family homes and earning a reputation for our design, craftsmanship and customer care. Trico has received numerous accolades, including a Platinum member status as one of Canada’s 50 Best Managed Companies, Canada’s Best Workplaces, Canada's Top Small & Medium Employers, and a CHBA Excellence in Housing award. We are also proud to be Western Canada’s first and only homebuilder to become a certified B Corporation.

We’re committed to our industry and our city. We want to make our mark. To become a legacy company. We do more than develop quality homes. We help develop the place we call home.

Trico Homes. The Heart of Homebuilding.®

New Home Builder, New Homes, Condos, Townhomes,
Single-Family Homes, Multi-Family Homes, Apartments, New Condo Projects, New Condo Development, New Communities.

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South East Communities

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Colours of Seton Townhomes

Airdrie, Chestermere, Cochrane, DeWinton & Okotoks Communities

Midtown, Airdrie

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Chelsea Court Townhomes

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Rivercrest, Cochrane
Southbow, Cochrane

D’ARCY, Okotoks

Harmony, Rocky View

Hamilton Heights, DeWinton

CATEGORIES
Builders
PRODUCTS
Single & Multi-Family Homes
SERVICES
Homebuilder
BRANDS
Trico Homes
WEBSITE
https://tricohomes.com
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
160
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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