We were in the middle of a complete home reno but had not planned to replace any windows. On the spur of the moment I decided that I could not live with a window in our open concept living/dining area which had a terrible condensation issue. On a Saturday afternoon (late) I called AC vinyl and left a message. Mike called me back that day and arranged to come by the following Wednesday as Monday was family day. I explained to him that this was a rush job and asked for help to stay within our schedule. We booked the order Feb 21st and the window was delivered and installed on March 13th!! I have to say that this was a professional and friendly job from beginning to end and one of the best experiences we have had during our renovation process. Bob our installer was awesome and did a fantastic job. I also had a broken handle on another window that we had neglected to replace and asked Mike if he could find something for us. Without another mention of it to him, he stopped by our house with a handle, checked to make sure it fit and left it no charge! I would highly recommend AC Vinyl, Mike and Bob for sure. Great experience from beginning to end! Thank you both! I have included a picture of the window and happy Bob working!
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- Company Response
I am glad it turned out so well for you. We try hard to live up to our customers expectations. You and your husband were very helpful in telling us exactly what you needed. Thanks and looking forward to seeing you again. Enjoy the rest of your renovation.