We had previously purchased windows from PWD and installed them ourselves, but when we did the basement reno, we wanted the job done and over with quickly. What we were impressed with was that they double checked measurements and re-confirmed that they were ordering what we wanted. Then the day arrived and they efficiently removed the old windows and installed the new ones complete with the plywood box frame and trim! And when they left? The garbage was gone and the rooms clean!!!! Definitely worth every penny we paid to get such service.