Hanksters Windows Siding & Doors

I had a screen door, 3 upper floor windows and a dining room window installed. The installation date was Jul 18,2016, when the dining room window was installed, I found that the inner pane was etched. I pointed this out to the installer, and he took measurements and assured me this would be replaced. Brent has also been over to take another measurement and assured me the window was ordered and he said he wanted the replacement completed by end of Sept. This has not been done, numerous calls placed to his cell and business with no further follow-up. I will not be using this company for any future jobs and do not recommend this company, the customer service is very poor.