Pollocks Home Hardware

Paint & Wallpaper Retailers
347 Roncesvalles Avenue Toronto ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

53%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Pollocks Home Hardware

Average customer rating:
7.7 10 (3 reviews)

Sort by

Mimi from Toronto (Roncesvalles)
Mimi from Toronto (Roncesvalles)
20 reviews Toronto, ON
10/10

Neighbourhood Hardware Store

Everyone in the neighbourhood loves Pollock's Home Hardware. Local owners who love their community and know you by name. Can't beat it. They have everything you need and save me the traffic, gas and headache of driving to a generic characterless impersonal big box, ie. keep me sane. Check out their regular Paderno discounts for grate cookware deals. Leonard is the main man and he will make sure you're happy!

Was this review helpful?
Bill 233 in High Park
Bill 233 in High Park
1 review Toronto, ON
10/10

Any kind of hareware

I have shopped at their store for years and you will not find a more helpful group. They are excellent when it comes to plumbing questions or general fix it problems. Pollocks has never let me down and you will be very pleased.

Was this review helpful?
Charolette
Charolette
1 review Toronto, ON

First Review

3/10

Complete renovation of main bathroom

We received three (3) quotes for a complete main bathroom renovation for an older semi-detached home in the High Park area, that would strip things back to the studs. Since we had shopped at Pollock’s Home Hardware in the past and found both the sales staff (especially Vince!) and service to be excellent, we decided to go with their quote which was the middle range of the bidding process.

The ‘Project Manager’ was very eager to get started on the project, and quickly arranged to have the renovation ‘team’ come for measurements and inspection of the room to be renovated. We attended their store to special-order any and all items needed in the renovation and had them on hand for when the workers were to start. This team turned out to be ‘a’ sub-contractor that came and went when he pleased; removed renovation items from the home that we both paid for and were supposed to have been used in the project. This included: sound insulation for an interior wall; and several ‘rubber pipe caps’ to block off old pipes that would later be hidden behind drywall.

We understood that some of the ‘exterior work’ and final touches would be completed once the warmer weather would arrive, but found out that the ‘Project Manager MIA’ had signed-off on the project (without inspecting it) and paid in full the sub-contractor. This despite him and the owner being alerted to problems regarding the exposed pipes and missing insulation, both of which were witnessed when we removed a small section of drywall prior to the tiles being installed.

Of concern regarding the intent to drywall and then tile over exposed pipes in the wall, it is a health concern.

Throughout this process I had to stay away from most of the exposed work due to an auto immune related illness. I was able to smell a ‘gas-like’ substance once the drywall had been completed and I asked the contractor if the pipes had been capped off. I was told that ‘yes’, they were all capped off. Only after a small section of drywall had been removed to show the exposed pipes (and lack of insulation) that it was corrected. I am left to wonder what else had not be correctly done throughout this process…

Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Paint & Wallpaper Retailers pros in Swansea?