Perfection Carpet Cleaning Ltd

Would like to strongly advise against going with this company for your carpet cleaning needs for the following reasons:

- Existing tenant paid for carpet cleaning due to dog hair on carpets (and requested this service specifically) the hair was not removed and we were told by the office that the machines do not remove pet hair? (As far as I am concerned clean = clean).

- We rescheduled another cleaning due to the fact that the carpet was not cleaned properly and they DID NOT show for the appointment after they agreed to do it.

- Called the office again to reschedule yet another appointment due to the no-show. Office staff was apologetic and selected an appt for 3pm, the carpet cleaners showed at 2:45pm and told the child of the home that he did not have time to wait for the scheduled appt and left the premises.

- Called the office in order to receive a refund for initial cleanings and were told the manager would get back to us - has yet to refund our money and has ignored our request after all of this...

- In summary, poor service, poor quality, not dependable. DO NOT recommend.

- If you would like to read about other people's bad experiences please feel free to look at the reviews on Google with a stellar review average of 1.3 stars: https://www.google.ca/#fp=3b95130f1e5428aa&q=perfection%20carpet%20cleaning%20edmonton&lrd=lrd

(If you are a employee of Prefection Carpet Cleaning and would like to rectify this matter please reference work order 0124).