Paul is terrific. We couldn't be happier. We had purchased 9 windows and a large French door from Marvin Windows (excellent products, by the way) and that company doesn't have installers on staff, they use contractors, of which Paul is one. He came to do the window measurements and we were impressed right away (after several other contractors had been involved -- don't ask!). When the windows had been manufactured and were ready to be installed, he did a splendid job (scheduled us in promptly, installed them quickly, taking about 3-4 days, with great attention to detail, and he and his son were a pleasure to have around -- flexible, accommodating, pleasant and so on).
We have had problems with our main contractor who has not been showing up (etc. etc. etc.) and Paul had mentioned that he's a contractor too, and doesn't just install windows. So we asked Paul for a quote on an aspect of the job that had come up since our original arrangement with our primary contractor (we discovered our 1893-era home had no insulation in the bedroom) and Paul's quote turned out to be slightly lower than our main contractor's (I never tell one vendor what another has already quoted), and so we hired Paul to remove the plaster-and-lath from 2 exterior bedroom walls, install insulation (rockwool, I think?), put up drywall and tape and mud, and replace all the baseboards and window trim with something similar to what is elsewhere throughout our Victorian-era house already. He did a splendid job. He carefully and precisely cut baseboards around the heating vents, and the drywall around the new electrical outlets our electrician put in. Everything is beautiful. It's spectacular to see a brand new window looking as if it was 1893 and someone had just installed it and the trim for the first time. (And now we have insulation in the bedroom!) We couldn't be happier.
See the before (single window), during (insulation) and after (double window, drywall, with trim + baseboards) photos of the bedroom (as yet unpainted).
We've now asked him to quote on some other small-ish projects, and we anticipate that we will involve him in our kitchen and bathroom renovations, when we get around to those.