Mike's was a 4th contractor quoting a product. After research and many product options, Mike's gave us a quote using York. Because of the replacement, there was much work involved in replacing & drilling new lines. Though we weren't initially happy with the work that the installers were proposing, Mike was quick to help us AND called US to come back and check a wire that they think they might have missed hooking up. We wanted High Efficiency with variable speed on our furnace and compatible a/c. Mike's found us a rebate directly from York to offset the price, and helped us with the OPA papers for a rebate as well. Mike was patient with us when we also requested a UV light for our furnace, and though I researched more than he knew about the product, he was very willing to learn, supply & install the light. I would recommend Mike's Electric in a heartbeat...and already have to many of my friends who are also looking at replacing their old systems!