McKinley Heating Service Experts

Heating & Air Conditioning
11122 156 Street NW Edmonton AB T5M 1Y1
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McKinley Heating Service Experts
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97%

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Reviews by rating (past 12 months)

Reviews for McKinley Heating Service Experts

Average customer rating:
9.8 10 (67 reviews)

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Debi in Toronto
Debi in Toronto
1 review Edmonton, AB
10/10

Good Service As Always

Called this morning, technician (Chris O) arrived within time frame quoted. Chris identified and explained the problem and quoted a price for the part, picked up the part and had our furnace running again within an hour. He was efficient, respectful and friendly. Appreciated the fast service!!

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Company Response

Debi, we are happy that Chris was able to come out and get you taken care of so quickly!

Sharon Spencer in Edmonton
Sharon Spencer in Edmonton
1 review Edmonton, AB
10/10

Maintenance of my furnace to prepare for winter

Alex U. checked out my furnace and made a small adjustment to the gas flow. He answered all my questions and appeared to be very knowledgeable about what he was doing. Showed me how to set my furance fan to operate all the time. I would certainly recommend him to my friends and family. Thanks Alex.

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Company Response

Alex, we appreciate your business and thank you for this great review!

Chris
Chris
1 review Edmonton, AB
8/10

Superior Service

McKinley Heating Service Experts
780-474-1481
11122 156 Street NW
Edmonton
AB
T5M 1Y1
CANADA

***Sept 28- Issue was rectified by McKinley tech. New furnace requires Air conditioner set up via Bluetooth App. This probably should have been tested and resolved at the time of install so 2 stars dropped off the rating*** Other than that my original comments stand. Would definitely call McKinley for Future Work.
************Sept 27*************McKinley determined what the route cause of the issue was and promised to send someone out to rectify. Turns out it was a new set up requirement their techs had not been trained in. They have promised to have someone out directly to resolve.****

****Well I wrote a glowing review before I found out they did not test the air conditioning. The Blower motor will not come on while the air conditioning is on, and the fan will not come on when turned on via the thermostat. Contacted the salesperson, no response. Contacted the main number and they sent someone out, who is working on it, but has no idea what the issue is. I will update this review if they can rectify.************

I called McKinley after getting quotes from a few different companies (one of which never called back to confirm some info).
Matt the salesperson was the most knowledgeable of all the salespeople that came by, and was willing to answer all of my questions and concerns.
We settled on the installation of a new furnace and air conditioner.
It was a particularly awkward job and I had to prep by taking down a wall in advance to meet code requirements.
The Crew sent out (Freddie, Mel, Francis) worked through a very difficult job, quickly, and efficiently. I cannot say enough about them. After the work was completed they cleaned up COMPLETELY after themselves.

The second half of the job was postponed due to an early snowfall (the installation manager called and asked if they could push the installation to deal with a series of emergency no heat calls- I agreed).
On the followup date, Freddie and Mel showed up again, and worked in the same manner as before quickly and efficiently. Any questions I had, Freddie answered. Again on departure they cleaned up completely.

One of the Quotes I received was a few thousand dollars less than McKinley, and I would gladly pay that extra money again for the service received from McKinley. I can say enough how on point it was.

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Company Response

Chris,as a valued customer, we appreciate your feedback and are glad we were able to make your overall experience favorable.

Hazel 50 in Devon
Hazel 50 in Devon
1 review Devon, AB
10/10

air conditioner installation

Devin , Andrew D did an excellent job on the installation. They took great care to lay down mats so as not to damage my flooring. Along with the electrician they completed the task in 5 hours including start up and explaining all details of the operation. They took care to do a thorough clean up before leaving.

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Company Response

We are happy that the team worked together to provide you with a great experience! Thank you!

Private User
Private User
Private User reviews Edmonton, AB
10/10

air conditioner inspection

Ryan, the technician, was pleasant and professional. He did the most comprehensive and complete inspection that I have had to date including cleaning filters inside and out, checking my drainage line (which had never been done by a technician before) and checking the air flow output and temperature. a friend has never had an inpection of her a/c unit done; I recommended that she book an appointment and ask that Ryan be the technician.

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Company Response

We do our best to provide every customer with superior service and it is always nice to hear positive feedback! Thank you!

Terrence in Toronto
Terrence in Toronto
1 review Edmonton, AB
10/10

Furnace and A/C replacement

We decided to replace both furnace and A/C units after our old A/C bit the dust and we didn’t trust the furnace to go another winter. The crew for the replacement arrived within the slotted time frame and immediately put down rubber matting to protect our hardwood flooring and carpet. They were very friendly and started in immediately. The replacement of the units went without a hitch and they were finished the work by 4 pm and I was told originally that the work could take up to a day and half. Devin, the journeyman on site explained the new thermostat in detail to me and the units both started performing right away. Our home had built up heat to 28 degrees and was unbearably hot even though we had all our fans going. The house started to cool down immediately. We are extremely happy with the work Devin’s crew did and they cleaned up after themselves, leaving us with no cleaning up to do.

The crew involved were Devin, Andrew and Morgan.

Thank you

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Company Response

Terrence, we appreciate you choosing us for your recent installation and we're happy to hear that the team provided you with an excellent experience. We look forward to continue working with you and thank you for being a valued customer!

Gear in Edmonton
Gear in Edmonton
1 review Edmonton, AB
10/10

Furnace check and tune- up

This morning we had Christian from Mckinley here to look at furnace and do tune- up. He spent time with the checking of furnace and humidifier and installed a new filter in humidifier. Also, noted that a rusty valve could be changed in the line. Christian was very polite, knowledgeable, and very helpful.

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Company Response

Thank you for taking a moment to share this wonderful review about your recent service call with Christian!

rooney in Edmonton
rooney in Edmonton
1 review Edmonton, AB
10/10

annual service - furnace & a/c

07.14.18
Travis & apprentice Ryan, serviced both furnace & a/c today. They came within the scheduled timeframe, worked a little over an hour, with Travis ensuring that Ryan completed assigned tasks satisfactorily. I especially liked that Travis came as he's been looking after our equipment for the last four years. He is personable with a ready smile, but also thoroughly professional, explaining everything thoroughly, reminding me of what has to be done to prep. for the winter, weighed costs of prepaying for 2 years (I did) rather than using the $50 coupon I had, and went the extra steps to ensure a satisfied customer. I also liked that both took off their work boots as they came into the house. Next year I will again request that Travis services the equipment. A job well done.

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Company Response

We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Mrs.Z in Edmonton
Mrs.Z in Edmonton
1 review Edmonton, AB
10/10

A/C Tuneup

Technician Eric was prompt, professional and courteous. Eric serviced the A/C unit and had to replace a part. He took the time to explain what he had found and costs to repair and sought our approval before proceeding. Have used McKinley for furnace and A/C servicing a number of times, and continue to be impressed by their technicians. Thanks Eric!

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Company Response

Thank you for your business and this wonderful review for Eric. We really appreciate it!

Lynn in Edmonton
Lynn in Edmonton
1 review Edmonton, AB
10/10

Annual maintenance

We booked our annual maintenance online and had the service work performed within a week. Travis was the technician who performed the maintenance on our furnace and air conditioning unit. Travis was very efficient and was able to answers any questions I had about the equipment. Very prompt and professional service.

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Company Response

Thank you Lynn! It is great to know that Travis’ work delivered the results you needed!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about McKinley Heating Service Experts

Always Expert Service in Edmonton – Guaranteed.

If you need a job done right, you call in the experts. At McKinley Heating Service Experts Heating & Air Conditioning in Edmonton, we’re passionate about performing quality HVAC repair and installation work. We’re so confident in our work, we even put it in writing. Our 100% Satisfaction Guarantee shows our commitment to upholding the highest level of heating and air conditioning services in the industry. Moreover, McKinley Heating Service Experts in Edmonton repairs, sells and installs more heating and cooling systems than any other HVAC repair and service company in the U.S. and Canada – more people trust us with their home comfort, so you know your home is in good hands.

McKinley Heating Service Experts in Edmonton will take care of all your home comfort needs. Whether your air conditioner or furnace breaks on the day you need it most or you’re in search of indoor air quality solutions that reach the highest EPA and ENERGY STAR® standards, you can count on our Edmonton team. We’re experts in heating and cooling, and superior service is what we do best.

CATEGORIES
Heating & Air Conditioning
SERVICES
McKinley Heating Service Experts in Edmonton repairs, sells and installs heating and cooling systems
BRANDS
We are a Premier Lennox dealer, with expert service for all HVAC brands and models.
WEBSITE
https://www.mckinleyheating.com/
YEAR ESTABLISHED
1968
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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