Matus Appliance Centre

Appliance Retailers
32020 Lougheed Highway Mission BC
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HomeStars  >  Appliance Retailers in Mission  >  Matus Appliance Centre
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59%

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Reviews for Matus Appliance Centre

Average customer rating:
7 10 (3 reviews)

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Dawn Ogden in Chilliwack
Dawn Ogden in Chilliwack
1 review Mission, BC
10/10

GREAT SERVICE!

Chris and his staff are amazing. I would recommend them for all your appliance needs. The two young gentleman who came to our home were just that, complete gentleman. Friendly and professional. They arrived with a can do attitude and smiles. I really appreciated small town service.Thanks 5 stars!!⭐️⭐️⭐️⭐️⭐️

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Donna  from Mission
Donna from Mission
2 reviews , BC
1/10

Bought Dishwasher

Our house is for sale and our dishwasher wasn't working so we bought a new one from Matus. I am a senior citizen and needed delivery and installation. The delivery went fine but the third party Matus sent to us was rude, unprofessional, and in my opinion unqualified. The man chipped away at our tiled floors, chipped our countertop and left a gap between the counter and new dishwasher. We took our pictures to Matus the same day. Instead of letting us know they would take care of us they kicked us back to AZ Plumbing which we didn't hire they did. The owner even acknowledged they had issues with the same company previously. Why on earth would you continue to use a business you know gets negative feedback from??!! We had to follow up with the plumbing company and when they weren't remorseful for the damage they called we had to have a male friend contact Matus and threaten a lawsuit then they were willing to take responsibility for the damage they were liable. They really failed to understand that even if the customer service in the store was half-decent, the people the send out also reflect on their business. They were helpful once they realized we weren't going away. They assured us that everything would be taken care of. Six weeks later our floor was professionally finished and the counter tops were originally mis-measured and delayed but have been installed. AZ Plumbing didn't like a negative account of our experience so is refusing to re-install our sinks therefore leaving us in the lurch. I regret ever buying this dishwasher in the first place.

Review has 1 previous version
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Martin in Mission
Martin in Mission
4 reviews MISSION, BC

First Review

10/10

Bought parts for appliances

We've bought a number of parts for various appliances from Matus and they always seem to have everything on hand. Plus it's great that they're local so you can always get what you need without driving very far.

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