Excellent Roofing Company - Recommended Without Reservation (Pre-Sales Process and Post Roofing Project Details)
First things first; a roofing project is typically a big expense for any household. At least it was for us. We saved for it for a little while and when the time came to make the choice, we canvassed 6 of Vancouver's companies, including some referrals I received from some internet sources and forums. Elements* I was looking for included skills of the roofer, quality of the company, warranty and professionalism/respect.
At the outset, Adanac was one of the leading roofers - Kurt demonstrated that he is professional, helpful and competent. He was also always very responsive and had a fast turnaround time and so Adanac very quickly became one of our top three choices after the first round of evaluations and discussions. We looked at shingles options and we discussed this with different contractors.
We stopped the process in early Spring due to some other events, and re-engaged our top three options a couple of months later. Kurt was again right off the bat highly responsive and whilst Adanac and a second company were very close on price, and the third company was aggressively re-bidding, we chose to go with Adanac because of the consistency with which Adanac demonstrated their professionalism, helpfulness, and commitment to quality and value.
As part of this process, I also spoke to the owner of Adanac (Dan) and Dan proved to be honest, an expert in his field and also has a direct and very helpful style. Thanks to Dan, we picked up a few tips on some of our other plans (related to sun tunnels and skylights) and which will make for a much more aesthetic result. I genuinely appreciated engaging with Dan, and I believe homeowners will feel the same way. We also discussed the shingles with Kurt and Dan later in the process and they gave us excellent advice and perspectives which helped us in the details of our decision making process further.
So the bottom line (as I know for most homeowners a roofing project is a large scale one) is that we feel our criteria was met with Adanac and therefore chose to engage them for this project of ours. Thanks to Dan and Kurt for helping us through this process - we're happy with our decision for Adanac.
*Elements we considered (detail)
1. Quality of the roofing solution - including labor, materials and workmanship;
2. Trust in the roofers' skills, and the roofing company to stand by their product and work, including warranty;
3. Value - cost/value quotient;
4. Relationship and turnaround times
Post Project Update:
Kurt was the project manager for our project and as always, he proved to be an excellent partner - on time, checking in on things and an all round nice guy to deal with. Thank you Kurt for everything.
The Adanac crew was in one word (or two!) - simply superb - far exceeding even my own expectations. The crew composed of Mardo, Meinnard, and Ernesto and wow what a fantastic team this was/is. They worked extremely hard and meticulously, paying close attention to the small details, ensuring that the roof installation was completed on time, and in a very professional way, looking after our property and roof in an excellent fashion.
Each day the work site was cleaned well, the crew worked hard and with quality; Ernesto was meticulous in helping with the small details as well as being a great all round guy on the project whom we appreciated. Mardo is a great leader and oversaw the quality assurance as well as being a fantastic partner throughout the project, taking care of the project and the small details which really matter when it comes to roofing. Meinnard worked tirelessly and showed fantastic flair in his skills, attitude and professionalism.
This was a more complex project as we were not only replacing an old torch on with shingles, but we also have multiple layers of roofing, and were also installing new skylights, replacing old ones, installing new sun tunnels and putting in a different drainage system.
But wow these guys just blew us away with their steady commitment and technical skills, as well as excellent work ethic and professionalism.
My partner has some experience in construction and each day praised the team saying what a pleasure it was to work with them and see how they worked.
I mean - seriously, what more can you ask for? A great crew, a friendly team, professional attitude and then the skills and expertise to back things up?!
I am so happy that we selected Adanac and really, without a doubt, recommend Dan Marr's business "Adanac Roofing" and his full team, without reservation. Dan is a top guy and stands behind his people and business - you couldn't ask for better in a crowded market like this.
Many thanks once again to Dan, Kurt, Mardo, Meinnard and Ernesto! So happy to do business with you all, and will recommend you to family and friends without reservation.
I am therefore updating this Homestars review to include the project experience and hope it helps other homeowners in their quest for quality roofing companies and contractors.
Thank you again guys, thank you again Adanac Roofing!
- Company Response
Wow. Al thank you so much for your business and writing what I believe is the best review on this site. I have been in this business for over 30 years and I would have to say your comments have made me more proud what our company as become and what a great feeling to here how our customer experience in dealing with Adanac Roofing. We understand how it can be quite nerve racking and stressful on hiring the right roofing contractor. We like to believe we are taking the fear out of the industry of hiring a roofing contractor one customer at a time. I will let everyone involved in your project aware of your comments it means a lot to them. Thanks again and for a future referrals. Dan Marr owner Adanac Roofing and gutters.