Cera Stone Ltd

General Contractors
4 Abacus Rd, Unit #10 Brampton ON L6T 5B7
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Cera Stone Ltd

Average customer rating:
8.8 10 (37 reviews)

Sort by

Ellen and Tony deLeon
Ellen and Tony deLeon
1 review Brampton, ON
10/10

Floorings on Main Floor

Cera Stone did an amazing job transforming our kitchen floor, hallways, powder rooms and laundry room into beautiful, modern spaces through tiling. Thank you so much to the entire crew with a special mention to Benny who looked after our project with care from start to finish. Mike, katelyn and Ken were all efficient., punctual and did a great job. The team was a pleasure to work with and we will be sure to recommend their services to our friends and family.

Approximate cost of services:
$12,000.00
Was this review helpful?
Marianne from Mississauga
Marianne from Mississauga
7 reviews Mississauga, ON
10/10

Guest Bath Renovation

I am a retired Project Manager and as such I prefer to plan ahead. I live in a two-bedroom condo and plan to age in place which will probably mean at some point I will need safe sit-down shower capability. My guest bathroom had a small corner shower stall and a fairly large vanity. While my floor space would not accommodate a shower bench, I believed that I could meet my needs by widening the shower, replacing the vanity with a smaller one and using a fold-down shower seat.
With that in mind I contacted two different contractors who would not listen to my needs and suggestions. Instead, they told me what I needed and what they would do. Neither recommendation seemed to take my comfort or safety into consideration so I decided not to pursue my plans with either of these contractors.
I was discouraged and put my plans on hold. Then I decided I needed to move on this so I contacted the Home Depot who put me in touch with Cera Stone. From my first meeting I knew I had found the right contractors. Their Designer John met with me and listened to my ideas, my needs and my safety concerns. Once he determined all of that he then went to work to find a solution that would make it all happen. The plans included reinforcing the walls to ensure that they would carry the weight for the sit-down shower and the grab bars. We worked together to come up with a design and selected the materials that were needed. He kept me informed every step of the way, worked with me to select alternate materials if something was out of stock and kept me on track and on budget.
My project started on Nov. 30 and I was assured it would be done before Christmas. I admit I was skeptical. The Project Manager Charlie had a very aggressive schedule. I need not have worried. Charlie was on top of the job every step of the way and made sure the materials arrived when they were needed and on occasion even tracked a missing piece down and delivered it himself. The construction crew, Danny and Philip, did a great job – especially with the wall reinforcements. They were extremely concerned with ensuring my safety. The job was completed in 8 working days and it looks fantastic. While I wanted the shower to be handicapped equipped, I did not want it to look institutional. I found grab bars that look like corner soap dishes, a toiletries shelf and a shower head slide bar. The walls supporting them are heavily reinforced and I know they are all safe as am I. I could not be happier. Cera Stone made my vision a reality and it looks even better than I could have imagined. Several of my neighbours have already asked me who did my renovation and I happily passed along Cera Stone’s contact information.

Approximate cost of services:
$20,000.00
Was this review helpful?
kate from Burlington
kate from Burlington
1 review Brampton, ON
10/10

Bathroom remodel

Excellent job and service. Great workmanship by Tom and the tile fellow. We plan to do another bathroom in the spring and will use Cera Stone Ltd. They were very courteous and always willing to please and the job was finished in a reasonable time. I definitely recommend this company.

Approximate cost of services:
$17,000.00
Was this review helpful?
Private User
Private User
2 reviews Toronto, ON
10/10

Bathroom Renovation

Extremely happy. Antonio helped us with the vision and project manager Luigi made it happen. Both very communicative and committed to a quality finished project. Will use again in the future.

Approximate cost of services:
$30,000.00
Was this review helpful?
Private User
Private User
Private User reviews Brampton, ON
10/10

New tub and tile

From start to finish, Cera was a pleasure. The work was done promptly with minimum fuss - clean up was fabulous. They were done when they said they would be and the quality is excellent. They came back for a couple of minor issues that have made our new shower a joy. I highly recommend them, and will be using their services again when we do the tile work in our kitchen.

Approximate cost of services:
$8,000.00
Was this review helpful?
Heather G.
Heather G.
2 reviews Port Perry, ON
10/10

Basement Renovation

Basement Renovation started from a blank canvus. From start to finish this has been one of the most amazing experiences I have had as a home owner. You feel part of the team from the start of the design with Peter Desanto to the end of the project. Project was handled on time and on budget with expert framers, electricians, inspectors and suppliers all working effortlessly as a team to ensure satisfaction by the customer. Would I recommend this team again? Answer is definately yes and I am in the process of booking my next renovation on my kitchen. Peter thank you for putting my faith back in contractors. It was a pleasure!

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Bonnie
Bonnie
1 review Toronto, ON
10/10

Entire Condo renovation

The entire condo - floor; some walls; ceiling; kitchen; bath; closets; doors (including removal of 6 sliding doors and their tracks); electrical outlets; installation of appliances- was renovated. Everything. It was arranged through Home Depot. The people I worked with were knowledgeable, efficient, accommodating, and very pleasant to work with. I showed the work to a neighbour who was looking to get some work done and she was impressed. I would not hesitate to hire them for any other work I needed done.

Approximate cost of services:
$50,000.00
Was this review helpful?
Michele in Mississauga
Michele in Mississauga
1 review Mississauga, ON
10/10

Bathroom Install

Excellent experience from beginning to end. Everyone involved was professional and very courteous. We had a work room in the basement transformed into a beautiful bathroom, on time and on budget. Joe our salesman was very informative, explained exactly what was going to take place, and it worked out exactly as he said. David, who did most of the reno is one of the hardest working people I’ve ever seen, he never stopped and his work is amazing! There were other trades there as well; I did not get everyone's name but all very polite and hardworking. Charley the project coordinator stopped by every day to make sure everything was going smoothly as well to answer any questions from us. I save the best for last, Connie the interior designer was an absolute pleasure to work with, she made the decisions for us very simple because her taste is impeccable, she is very friendly and very informative! I would highly recommend Cera Stone
Before and after pic's."

Approximate cost of services:
$25,000.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Beautiful Beachy Bathroom Reno

Last year, I began the process of investigating contractors for the renovation of my main bathroom which was in dire need of a major overhaul. For those readers not interested in the details of my experience, I will say up front, that I chose and contracted Cera Stone through Home Depot and was extremely happy with my experience and my resulting beautiful bathroom. I would use Cera Stone again, without hesitation.

My first contact with Cera Stone was with Antonio, a designer and sales representative for the company. He was punctual and extremely detail oriented. He came to my home and looked at my bathroom, discussed my goals, took photos, measurements and within a day or two sent me a quote. It included a comprehensive list of the work to be done and the amounts allocated for each product covered by the contract. During the buying phase, I was able to go 'over or under' the allocations and was provided with updates to let me know where I stood with my budget. Antonio worked with me on the 'beachy look' I was going for, made recommendations, and steered me clear of products that he felt weren't good choices and explained why. This guidance was invaluable. He also met me at Home Depot, took photos of the products I was considering, as well as their details and emailed these to me, as a reference. I was not limited to Home Depot, which I appreciated and bought different products from a variety of sources. Cera Stone facilitated the process of ordering and paying for products. I did purchase a few things on my own.

Most of our communication was by email. Antonio always responded within 24 hrs. Once the products were ordered, Cera Stone stored everything until the reno began. Antonio provided me and the installers with drawings of my old and new bathroom that included overall placement and measurements. Antonio was a consummate professional, always on time, calm when dealing with my concerns, very helpful and practical in presenting me with options. He was superb in every possible way.

Dino, the master plumber, was an excellent tradesperson, did a fantastic job with my plumbing and went beyond the scope of his scheduled work. He dealt with a crisis in my basement powder room that was indirectly related to the reno. The toilet was old and rarely used. This resulted in flooding because it couldn't handle the additional use by family and workers. Dino was persistent in his trouble shooting and didn't stop until he had taken care of the problem. This action was supported by Luigi, the project manager, which I so appreciated as it was a real nightmare.

Dino and his team, besides the regular installation of toilet, shower, and tub in the main bathroom, also relocated pipes from an above floor bulkhead. This opened up my small 5' x 9' space which allowed me to get a larger vanity. In short, Dino was a miracle worker.

My primary installer Lee was highly skilled, especially with regard to the tiling of the walls, floor and bathtub niche. He was always punctual, hard working, and pleasant. He set high standards and his work was clean, precise and beautiful.

John, a master installer with experience in every aspect of bathroom renovation, did the installation of pipes that fit my new vanity, as well as the floating shelves. He also worked on the wall and floor tiles when an extra hand was needed. He installed things with an aesthetic eye, correctly and without compromise.

Other trades doing installations (electrical tasks, a bathroom fan, window/door trims, painting walls/doors and a custom order mirror) showed up when scheduled, worked well in a timely manner, trouble shooted when necessary, removed debris and cleaned up after completing their work.

Administration was helpful and prompt to respond to my questions and concerns usually within a day or two. They were also kind, professional and accommodating, especially through the more trying aspects of the renovation.

It is a rare renovation that goes forward without some challenges.
These are to be expected given all the moving parts and the many different trades involved. I would say that any problems that occurred might have been avoided with a little more communication, since I was on site and available throughout the renovation.

Before beginning each new phase of a renovation, I would suggest the installers review with the client what they will be doing. Taking two minutes, to do this would have avoided an extended delay in the completion of my renovation. The shower doors were installed in reverse with the sliding door on the left and the fixed door on the right where the bathtub faucet was located. Reversing their positions required waiting for a new part, removing/replacing tiles, redrilling holes, and reinstalling the shower doors.

I was impressed that Cera Stone fixed the error and did the work required to ensure access to the water source without having to climb into the tub. They stood by Home Depot's policy of the client's 100% satisfaction guaranteed. I couldn't have asked for a better or more professional response.

I am thrilled with and enjoying my beautiful new bathroom. Choosing a contractor can be very stressful. I am so happy and grateful that I chose Cera Stone through Home Depot and would gladly use them again for any further renovations to my home.

Sent from my iPadThe

Approximate cost of services:
$20,000.00
Was this review helpful?
JMor
JMor
1 review Markham, ON
10/10

Powder Room renovation

Much loved, much used powder room in a 70s built house that needed to be gutted ON A BUDGET! Cerastone did it all, with excellence, from the initial quote to the very end and I’m so pleased. Respectful of budget, your home, your questions. They try to accommodate you in any way they can and are flexible when they can be of any last minute changes. Excellent workmanship, attention to detail AND they finished the project ahead of time. I will be using this company next year for my main bathroom reno and any other projects that arise. Highly recommend!

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thank you so much for the review. We appreciate the feedback and having the pleasure to work in your lovely home. We strive to ensure we create customers for life and look forward to the opportunity of working with you again. Please remember that you have a full one year warranty so please do not hesitate to call our office if your newly renovated space requires any service work at all!
Thanks again and enjoy your summer !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cera Stone Ltd

Cera Stone Ltd are General contractors specializing in bathroom and kitchen renovations.
Bathroom renovations and custom showers, custom tile installation, custom glass.
Full kitchen / Whole Home renovations, wall removals with permit, electrical upgrades, flooring.
Finished basements.
A service provider to Home Depot throughout the GTA, all our crews are backchecked, licensed and insured.

CATEGORIES
General Contractors and Tile & Stone Contractors
SERVICES
Full general contracting primarily of bathroom and kitchen / main floor renovations and basement finishing. Larger projects available with engineering plans, permits upon request. Electrical with ESA safety certificates. Specialists in tiling and custom showers.
BRANDS
High quality Moen, Grohe, Duravit, Kohler, Has-Grohe, Brizo, Mirolin, Maax, Olympia Tile
SPECIALITIES
Tile Installation Custom Showers Bathroom Renovations Kitchen Renovations Main floor / Whole home renovations
WEBSITE
http://www.renovationsbycerastone.ca/
YEAR ESTABLISHED
1997
LICENSES
Metro License, Plumbing. Electrical
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5000
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.