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Reviews for New Steel Roofers

Average customer rating:
9.7 10 (192 reviews)

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R SINGH from Brampton
R SINGH from Brampton
2 reviews Brampton, ON
10/10

Steel Roof

After researching several roofing companies, both shingles and steel, I was influenced by the good reviews of New Steel Roofers on Homestar and made the request for a quote on August 24 2015

From hereon, from start to finish, the staff and owners of New Steel were very courteous, pleasant, knowledgeable and very professional in every aspect. From Jill in the office, who promptly responded to my request for the quote the very next morning, to the Roofing Consultant , Alasdair who showed up at the scheduled day/time with the various samples for selection, to Max who was in charge of the project. Max and I were in contact via phone for few issues that were discussed, which were promptly addressed.
It is now three years since my installation with no issues to report.
Great Job New Steel
Anyone looking for a professional company with great customer service, New Steel is THAT Company.

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roof2018 in Hamilton
roof2018 in Hamilton
1 review Hamilton, ON
10/10

Great service, great roof, great value!

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

Looked into having a steel roof installed instead of a traditional shingle roof this past spring. Reached out to three suppliers, had meetings, and got quotes. Max from New Steel Roofers was the most professional and knowledgeable. I also liked the product we chose, the Metstar Slate Plus, as it looks different than most steel roofs and comes with lifetime warranty. The quality, durability, look (many comments from neighbours) and warranty completely removes any hesitation about the investment we made. The entire job came in exactly as quoted, and ahead of schedule. Thank you again to Max, and his awesome team for the great job, friendly service, and terrific roof!

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Darlene in Toronto
Darlene in Toronto
1 review Toronto, ON
9/10

Metal roof - Metstar Slate Plus Painted - Black

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

Roof installed June 2018. Happy with the results & happy that the company responded to a question I had about the roof vent by sending someone out to inspect the roof. Max took the time to explain to me how the ridge venting worked on a metal roof as opposed to a tradition tile roof. All is good.

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Jacqueline in Hamilton
Jacqueline in Hamilton
1 review Hamilton, ON
10/10

Painted Slate Roof

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

We had a wonderful experience with New Steel Roofers! Our Sales Representative was Chris and he was amazing! I had a very difficult time making a decision and he was extremely patient with me. I called him several times before even signing the proposal and he never made me feel like I was bothering him, nor did he pressure me at all. He answered all of my questions thoroughly, explaining everything and made me feel like I was able to make a very informed decision. Thanks Chris!

I also dealt with Holly in the office and she was great! Prior to me making a decision, she sent me numerous addresses that I could go to in order to view the completed product on other houses. When it was time to actually schedule the installation, she said I could expect it to be done by the end of June, but it actually ended up being completed by the end of May, which was a very nice surprise!

With respect to the installation, the installers were great as well! Our roof is not very big so they had it all completed in one day and worked like a well oiled machine. By the end of the day when they left, everything was cleaned up and you wouldn't even know they had been there.

With respect to the product itself, we went with the Painted Slate profile by Metstar and are very happy with it so far. In my opinion, it is much nicer looking than the traditional style metal roofing. I was also slightly concerned about the noise as I read that it may be louder than traditional shingles, but we have had a number of heavy rainstorms since the installation and I have not noticed a difference in sound at all.

Overall, we had an excellent experience and would sincerely recommend New Steel Roofers to anyone looking for a new roof!

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Les in Kitchener
Les in Kitchener
1 review Kitchener, ON
10/10

New steel roof

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

We had the stone coat roof installed in April. The installation very professional and efficient. The roof looks fantastic and many of our neighbors wanted the contact information. We have a few styles of metal roofs in our area and this is by far the best looking one.

Les Brown, Kitchener ON

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Jason in Etobicoke
Jason in Etobicoke
1 review Toronto, ON
9/10

Roofers

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

Thank you New Steel. The process was amazing from the moment we saw the roof at the home show right to the completed product which our neighbours and others all feel looks amazing!

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Vic & Ilona in Nepean
Vic & Ilona in Nepean
1 review Ottawa, ON
8/10

A new lifetime transferable warranty steel roof

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

The work was done very efficiently and in a timely manner. We needed some extra pieces that did not come with the original delivery and these were delivered to us and installed in a professional and timely manner. The sales person (Denis) and the workers were very cordial.

We will recommend New Steel Roofers to our friends and neighbours.

Vic And Ilona Buxton

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Kirk
Kirk
4 reviews Heidelberg, ON
9/10

New Stone Coated Slate Metal Roof

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

Max had the guys do my roof with stone coated slate metal profile in dark brown. I have a massive roof and pool cabana so it took 3 weeks to complete. The guys did a very good job. There were a few minor issues which were resolved and the finish product looks really good. Many people have stopped by to ask questions and commented how beautiful it looks. No more worries about windy day storm and shingle issues.
Anyone replacing their roof with shingles IMHO today is not taking advantage of a much better technology. Roofing with shingles is messy and who wants to do this every 7-10 years! Makes no sense. Go with metal. You will not be disapointed!
I will post some pictures in a day or so to show you the good job. Recommend giving Max Guerra a call (226) 780-4461 via New Steel Roofers (Kitchener) to set-up your appt and quote. They are responsive and care for the customer. Special thanks to the crew members who did our home and cabana. Never got a chance to thank them as I was out of town on business when they finished.
Max - please thank them personally for me please. Good job guys!

1 of 1 people found this review helpful.
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Jbela044
Jbela044
3 reviews Ottawa, ON
10/10

New Metal Roof

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

While I can’t speak to the durability of the product as it will take several years to find out, it does seem like great quality from what it looks like and what I’ve seen when we were given a demonstration from the sales rep. The sales rep was very knowlegable with all the different styles and brands of roof. Considering that a new shingle roof would have been about 7k or so, 16k for a metal roof that lasts pretty much forever is definitely worth it as it also adds resale value and the warranty is transferable. Only took two or three days to complete and there was no mess because they install right over top of the shingles. The guys worked hard every day. Would definitely recommend to friends and family.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Kitchener, ON
10/10

New Ecco-Tile Black Roof

New Steel Roofers
1-877-877-7349
Strasburg Road
Kitchener
ON
N2R
CANADA

In the Spring of 2016 we contacted several roofing companies for quotes. New Steel Roofers contacted us that day (unlike the other two) and arranged a time to give a quote very quickly. When we asked for other properties with the type of roof we were planning we were immediately given several addresses to check out. The job was done sooner than the expected date on our signed contract. The work was done professionally as set out in the contract and the roof is beautiful. This company is professional and its work and material of the highest quality.

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Company Response

Thank you for the great review. We love hearing great feedback like this. So glad we were able to work with you to give you your forever roof.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Steel Roofers

New Steel Roofers is a metal roofing company that services all of Ontario. Forget asphalt shingles that will fail in 8 to 12 years. For your next roofing replacement job discover the advantages of a lifetime metal roof by New Steel Roofers.

With a 50-year warranty, large variety of colour choices, and fast installations, metal roofing is ideal for residential or commercial applications. We work with quality products and companies including Tegola Canadese, Gerard, Decra, Steel Tile Co. metal roofing systems, Stone Coated Steel roofing, Metro Tile, Stonehenge, Allmet, Metstar, Ideal and Vicwest

CATEGORIES
Roofing and Green Products & Services
PRODUCTS
painted metal roofing products and stone coated metal roofing products.
SERVICES
metal roofing contractors
STYLES
tile, shake, slate, shingle, vertical panels
SPECIALITIES
metal roofing
WEBSITE
http://www.newsteelroofers.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
cheque, visa, master card, 12 months no payments financing on oac.
LICENSES
yes
MEMBERSHIPS
B.B.B
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty with a 50 year transferable non pro-rated warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.