I moved from Fredericton to Toronto and needed to store my things during renovation of my new Toronto home. Phillips was recommended to me by my mover in NB. I found Peter to be very responsive and empathetic when I needed to reschedule the move three times! Importantly Peter was proactive in making sure everything was scheduled correctly. The team showed up ahead of schedule (when does that ever happen?!) with an extra guy (crazy?!) and worked right through to the end. U like other companies I have worked with, this group of guys actually seemed to I,e each other and took pride in their work. I work in the area of Customer Experience and so my recommendation doesn't come lightly. Would I recommend this company to my closest friends and family? Oh yes!