Canadian Comfort

Windows & Doors Installation & Service
1903 Merivale Road Ottawa ON K2G 1E7
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Comfort

Average customer rating:
10 10 (8 reviews)

Sort by

Beverley Bell from Nepean
Beverley Bell from Nepean
2 reviews Ottawa, ON
10/10

Products and Service

I’ve had two homes completely outfitted with windows and doors over the past 25 years by Canadian Comfort. The products, and the service have always exceeded my expectations. I’m thrilled that even now, years after any warranties had expired, a broken window lock was repaired in under 24 hours! I would definitely recommend Canadian Comfort, and they’re the only company I’ll call should I ever need to outfit another home. Thank you Charles!

Was this review helpful?
Company Response

Thank you for the kind words Beverley, we appreciate it greatly!

narsenault in Ottawa
narsenault in Ottawa
1 review Ottawa, ON
10/10

Replaced all windows in 3 floor house

Canadian Comfort

Pros: Professional, experienced staff ranging from sales to installers, quality products, and excellent customer service.

Cons: None.

We had 12 windows replaced over 2 and a half days (as per the schedule for the job) for our 3-floor house. We’d never gone through the process of replacing our windows and Canadian Comfort made the process straight-forward.

The sales process was great, and the salesman Jeff was very knowledgeable about their products. We appreciated that the sales process wasn’t high pressure, and Jeff took the time to explain the features and benefits so we could make an informed decision. We ended up with a solution that we’re thrilled with!
Our installers Trevor and Mike arrived on time and did an incredible job. Their attention to detail and craftsmanship was top notch. They took the time to explain the process and answer any questions we had throughout the installation. They worked efficiently without rushing, kept the workspace clean throughout the process, and tidied up before leaving for the day. One thing we really appreciated is that near the end of the job they were not in a rush to wrap up and head out. Before leaving, they walked through the features of the windows, the warranty and we didn’t feel like they were in a hurry. We also valued that they took the time to check if there was anything else we needed or any questions we had before they left the site. We felt really involved throughout the process, and respected how they treated us (especially being new to this sort of renovation).

We were incredibly happy with the entire experience end-to-end. The experience was very positive and we would recommend them to anyone.

Was this review helpful?
Company Response

Hi Neil, we are happy to hear you are very pleased with your purchase and installation. The kind words are greatly appreciated.

James in Ottawa
James in Ottawa
2 reviews Ottawa, ON
10/10

Great work in bad weather

Our neighbour recommended these guys and they did outstanding work. We replaced a three pane window with to picture panes and a center casement above a window seat, two standard casements and a double awning with a circle top on the third story. All the windows were in place just as it started raining. It took the two of them all day but they finished in the dark, pouring rain, on ladders and the temperature was about six degrees.

We've had a solid opportunity to test out the efficiency of the new windows because our furnace quit when we turned it back on that night. With only space heaters we've been able to keep the house at a livable temperature despite night time lows of 0.

Was this review helpful?
Company Response

Hi James, thank you for leaving us a great review!

wlf226 in Nepean
wlf226 in Nepean
7 reviews Ottawa, ON

First Review

10/10

New windows

I want to give this company an excellent review for best pricing, warranty, service and product. Hal, my salesman, was particularly awesome and knowledgeable. My job was completed some time ago but when a large screen tore abut, I brought it in expecting to pay to have it replaced. They did it for free! I was grateful. Also, the price was lower than other Ottawa companies by thousands. Their North Star windows have a lifetime warranty on the cranks too. Couldn’t be happier

Was this review helpful?
Company Response

Thank you for the great review - greatly appreciated!

Steve in Ottawa
Steve in Ottawa
1 review Ottawa, ON
10/10

Exceptional People, Exceptional Service!

When one of our windows had an issue, my landlady contacted Charles, and within two hours he and his employee were at my door. I should add that this was at 4 o'clock on a Friday afternoon! Charles could have left us all weekend in the heat with a window that didn't function, but instead he came by and fixed it, and at no charge I should add! He and his employee were professional, friendly, and easy to work with. It's clear he believes in good relationships with his customers, and goes the extra mile to satisfy.

Was this review helpful?
Company Response

Thank you for your kind words Steve.

Branka Kraljevic in Ottawa
Branka Kraljevic in Ottawa
5 reviews Ottawa, ON

First Review

10/10

Trustworthy company

We hired Canadian Comfort to change eight windows on main floor, six windows in basement and side door. As our project has just completed, we cannot be happier about how everything went from the beginning to the finish line. First, we met Garry in our house, very polite and knowledgeable gentleman. After signing agreement with Canadian Comfort everything went smoothly, all steps. The owner Charles visited our home and took measurements. March 29-31, 2016 installation has done by Trevor and Larry. They preformed high quality of work, cleaned work area, were punctual and very polite. Simply, we cannot think about anything less than perfect score for this company. We highly recommend it.

Was this review helpful?
Jeanne S. from Ottawa
Jeanne S. from Ottawa
5 reviews Manotick, ON
10/10

Windows and Doors

I hired Canadian Comfort to replace 4 windows and my front door. The staff was very friendly, helpful and punctual. I was completely satisfied with the work that was done. The installers were friendly and they didn't leave any mess when they were finished. I would definitely recommend Canadian Comfort to anyone.

1 of 1 people found this review helpful.
Was this review helpful?
DORTHY M in Ottawa
DORTHY M in Ottawa
3 reviews OTTAWA, ON

First Review

10/10

New windows

Manufactured and installed 4 basement windows. Product has excellent quality, price was competitive, installation was excellent. Very nice finishes on window interiors. Promptly arrived as schedule and installed 4 windows within 3 hours. Salesman was courteous and helpful. Plan to use this company for all future window replacements.

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Comfort

Canadian Comfort Windows & Doors has installed thousands of doors and windows for 49 years. They offer windows and doors manufactured in Ontario with a lifetime guarantee on the products, expert installation, featuring a 10-year labour warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Nepean?