In March 2016 we signed an agreement with College Pro to paint the exterior of our house in North Vancouver. It was a $9000 job that included an upgrade in paint and was scheduled to take place for 2 weeks in August. However, without our knowledge the entire job was sub contacted to a private company. The franchisee disappeared out of town and no one supervised the work. It started 2 weeks late, and took 6 weeks to complete. The quality of work fell far below our expectations and in some areas the paintings was completely unacceptable. Our concerns were documented to the organization, it took a year for head office to respond.