By far the worst builder in the world as soon as they get your money your own your own.
Poor workmanship they should reconsidered building homes in the future for lack or any skill.
The horrible house I purchased does not have any straight walls, the drywall is either pushing in or going out and looks horrible, supplied me with used/damaged granite, cannot grout properly pin holes everywhere, poorly connected plumbing which resulted in more damage to the house. I am afraid to live in this house.
Once horrible house was purchased they start with extreme run around. This should be considered fraud or illegal as the got paid and now they are running away. They look for an excuse not to fix issues "we have a closing" or "something happened" or "this is normal".
Due to the horrible house I've had to move out my family to ensure there safety as I am not sure what next might happen.
You should run as fast as you can from this builder.
None of the mangers or employees care about you they only want your money. They will do anything and everything to make your life horrible.