This company was really great to work with. The sales rep, Heather, was very knowledgeable and helped me with questions I didn't know to ask. She was very prompt to get back to me by email or phone. The installer, Tim, is exceptionally talented. He worked so hard. Because he worked on our driveway, our neighbors were able to watch him and commented that he "just never stopped". He completed the installation in 2 days, stayed until he was completely happy with the finished product and cleaned up after himself. The strainers (from a different company) commented on the quality of Tim's workmanship. Would recommend this company, without hesitation.